SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent and light dress with shorts under the skirt. The quality of tailoring is good. At its size 36 took the size M and correctly made as size s it would not be convenient to dress from-shorts.
dress is very nice and pretty, took size L, a little big on top for me. the ribbon sleeve is quite short so can't tide a ribbon. overall very happy with this dress.
Пришёл в срок. Трек всегда обновлялся. Доставка была не долгой. Что по товару, так я очень довольна. Цвет яркий, насыщенный. По моему размеру 96/70/104, М село отлично, не полнит!! На товаре есть торчащие нитки, но, по моему, это не так уж и страшно. Советую
The dress came in 11 days Took the size S at 42 Russian (og 90, OT 65, OB 90) height 170. all perfectly suited, for a warm spring. Synthetic fabric, lining too.
Delicate, light dress. For the summer-the most necessary, the color is chic, a little stuck strings, but it can be easily fixed, thank you
Very good dress, excellent quality. At its size m (46 Russian) ordered s. My height is 175 cm. It looks beautiful, I liked it.
The order reached in 3 weeks. The quality is excellent. Everything is sewn very neatly, the seams are all even. Podubnik in the form of shorts (for an amateur), but it looks all very good and aesthetic. Quality is super. I order here already 2nd dress (other color). Thank you very much to the store.
Beautiful loved. Much like the picture. Only found it a little short. Use 38 or m in Brazil. Have 1 m 65 height and 58 kilos. Not come with smell and arrived in just 15 days. Super recommend, cost-effective.
The dress ordered on September 26, in Sochi came 27.10) the dress correspond to the writing, here uzhh and a little
The dress was worn in the summer (it's hot enough because of the synthetics) and I put on now with warm pantyhose. Of the minuses-you need to harden with a brooch or a small pin cutout, otherwise everything is revealed; because of the fact that that strongly tightened-the seams split, as seen on 2-3 photos. The skirt in the form of shorts, so you need to remove and put on through the bottom. It came in two weeks.
The dress is generally not bad. Good material, beautiful style. But I did not like what shorts, which act as a petticoat is visible through the sheer fabric of the skirt ruffles, especially behind, it looks ridiculous. But for shorts, of course, +++. The idea is good, but unworked, so let's say) also have to use the pin, so that the bust does not look out, but to this I was ready)) my parameters are height 173, waist ~ 73 cm, weight 62 kg, OG ~ 90 cm, I took the size m.
Very beautiful) on height 165 length straight the most chic, the cutout is deep, but you can punch
Up to SPB exactly 2 weeks. The dress is just super! I'm in love! Beautiful, quality fabric, does not shine through. Shorts do not tighten. The color is bright pink. Recommend 100%
Dress the bomb! It came in 10 days to France, for such money the dress is very good quality, very happy, thank you to the store, on growth 162 took S
A wonderful dress, perfectly fit on og 92, waist 68, inside the dress lining-shorts, which is very convenient, the delivery is fast, to the Moscow region only 3 weeks.
Dress, and rather jumpsuit, is prześliczny! Thanks spodenkom feel in it extremely comfortable. Layer of top is transparent white, and underneath solid material. Neckline can match, because is wiązany side. Nicely adheres and not odstaje. Wonder over buying second pieces in different color.
Доставили очень быстро. Заказ сделала 25 августа, 4 сентября уже был в пункте выдачи DPD. Платье хорошее, мне понравилось. Заказала размер S. Вырез глубокий, я под низ чёрный топ натянула и красота. У меня рост 168, длина гуд. Девушкам выше, будет уже коротковато, наверное... за 1000 рублей, считаю удачное платье
платье действительно красивое,отправили быстро получила в срок как и обещал продавец,на 46 м нормально,но лучше немного посвободнее брать)
симпатичное платье, запаха не было, ниток торчащих нет. единственный минус это брак в пошиве рукава на плечах ( последнее фото) . и очень огромный вырез, вываливается все))) мои параметры ОГ 95, ОТ 75, ОБ 96
Хорошее платье