SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool bodice. Amazing. Quality is super. Panties are so-but belt and top-Fire
A quality kit, the material is slightly harsh, but not critical
Крутой, единственное лиф оказался мал немного, хотя пояс и трусики сели хорошо. Придётся заказывать второй и комбинировать.
Lines are even, neat, sewing good. Threads do not stick out. On the parameters 95-65-96 sat perfectly, in the chest slightly large, on the chest 3 will be good
The quality is excellent! Chic set. Me and my friend are very pleased! It came in less than a week. Seller Thank you!
Panties seemed quite high, and as a whole very good for their price)
love it very very flattering but kinda hard material still cute tho
Very nice as in the photo, I haven't put on yet, I'm happy with my request.
The quality is excellent, thank you!
For the chest 75 C size S is not enough. But so beautiful underwear of good quality!
Very beautiful and fast delivery, on the chest 2 -3 sizes
Linen corresponds to the description. Quality at altitude. Nowhere do strings stick out. Convenient to wear, despite the fact that the thong from below. The store quickly sent the order. It came in two weeks. Very happy
It really matches the description. Almost gotten M, but i decided to get S, and it fits perfectly. And true to measurement. The bra is very sheer but very good and thick. And yes. This set dies not have socks. Socks to be bought separately.
Received quickly, top quality, bra a bit too big but it passes. Adjustable Strings so top!
Bought for 931₽ delivery 3 weeks. Girls are guns! Take it safely. I took the smallest and to me on my HS very well
Quality is fair for the price. Don’t wait a miracle. Delivered as promised. Thanks
Very beautiful set! Quality is cool, honestly I did not expect it. the purchase is happy!!! Thanks to the store!! I recommend!!!!
Here I took on my body, on the growth of 46-48 L, too, is free. Panties by the way are regulated, although all panties are a triangle on straps. For a long time wanted a yolk underwear, for its price for three items definitely worth its money. Did not put the store in the declared period. Like all the gift put, like an elastic band for hair
Beautiful set of linen, quality is good. Size fits. Recommend!
An amazing set! Thank you very much and for the small gift as well :)