SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic dress! At 90-70-90 and height 170 cm took the size of L and came up perfectly. The corset lace up for a long time, but it seems to have turned out. By the summer I will lose weight will look better. Corset behind a little tail sticks out.
It seems a little short and is a little complicated by the tapes but is perfect, came right is very beautiful Super packed!!
So cute! The corset is a little flimsy but still very cute. Wore for a costume but might wear again.
Exactly like in the pictures. I ordered an M and it's a little short (I'm 1' 70) but I don't have any complaints. The fabric is good quality and it is very nice and silky
It's absolutely beautiful. I'm so happy. The quality is excellent for the price: The fabric has a nice touch and is not transparent (which is appreciated) has arrived very soon, it has taken 11 days alone! Highly recommended, I haven't bought the corset but surely the dress is worth it
Too beautiful. Just like that shown in the picture. Arrived fast and served.
A very beautiful dress (a lil see through though, so I would probably wear shorts underneath). I was scared it wasn’t going to fit because it looked really small but once everything is on it looks great. For reference I’m 5’5(164cm), around 52kg and I usually wear a uk 6/8 :)
I loved the fabric, the dress is exactly what promises (know he is extremely short, but if you choose to be a fairy sexy and bold, it will only you favor. If if decide by a fairy hot but behaved, shorts small underneath already solved). Fast delivery, live in Paraná and arrived within 20 days.
Oh my goodness, this is beautiful. The quality is excellent, the color is gorgeous! I’m very happy with my purchase. Took about 3 weeks to arrive.
It’s cute and flowy but a little short and pretty see through
Super jolie ! un peu courte (je fais un 1m57 et je l'ai pris en M). Le corset est un peu grand mais ça va quand même (tour de taille 70 cm)
SO CUTE!!! adorable with or without corset! floaty and comfortable :)
I Love this dress so good quality Spring witch vibes
I seriously can't stop wearing this dress! super comfy I love how the fabric is light and not heavy. AZ heat is god awful, but It doesn't effect me with this dress. Went a size up and it fits perfect!
SO PRETTY!!!!! THE CORSET IS SO DIFFICULT TO LACE BUT I JUST USED A TEMPORARY ONE FOR NOW IM SO HAPPY WITH THIS DEFINITELY WORTH THE MONEY
Is the dress more beautiful world!!! I loved the product is exactly like the picture. Came well packed, fast shipping and arrived in 17 days in Brazil.
Dress identical as the picture, corset is pale pink, could be a little darker
It's pretty, but I was expecting real satin. It is satin but em mesh. But there are good seam finishes. Anyway I hope my little girl will love him.
Insanely cute!!! It doesn’t come laced so have fun for the 1 hr it takes to lace up all the lil holes but after it’s done like wow mama it’s so freaking cute.
this is literally THE CUTEST DRESS i’m 5’ / 153cm tall and it’s perfect!! just a bit transparent on the chest but that’s not a problemmm