SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love the skirt! It is a rich pink color (almost neony), light flying fabric. I would not call it fancy, it is more for a sporty, casual look. Could be a bit longer, am wearing it at my hips and the waist is a bit tight for that. Slightly wrinkled, didn’t go away in the wash, but it is not dramatic. Very chic and trendy. Am probably buying more colors! Oh and the delivery was amazingly quick -10 days. 164/60kg/72 waist
Beautiful!!!! Non-shiny! Perfect fit. I am alta1, 57 and I arrive in the ankle. Perfect with the sneachers
I am ordering for second time. Lovely skirts. Thanks!
Excellent arrived in time is wonderful thanks!!
Great skirt. Hesitated though. The height is 162 m ordered the length just above the ankle, A little tugovato waist (74 cm), but is not critical. Quality sewing & fabric is good. Delivery very fast. Thanks to the store.
Beautiful color, delivery within two weeks, reach the height 165 cm above the ankle 10
Very beautiful and you very kindly thanks El regalino
2 weeks before Novgorod region. Nice stuff, not shine
Perfect! its my second time ordering skirt from this store. Very satisfied.(The skirt is creased a little bit but I believe it will be gone after steaming. )Thanks a lot.
I loved the skirt, Is Fr is Ca and elegant. Buy More in others colors!
Product description. Clearly this skirt is only for single-parent. I guess, that photo is different from the original width of the skirt. IN general, skirt is not bad. Delivery fast. Thank you
but does not like synthetic petticoat skirt fabric nice soft and not задирается электризуется weight 65, 176 height туговата надшивала elastic in the waist 75 hip 108 5 cm знала feedback for изначалино but so will. pink creamy gently on my height 15 cm not as photo models have bone достает belt set
skirt excellent. брала yellow. as picture. podyubnik knee length above height 10 cm length 171. size good 46 village, explicit thin down to me in the waist but))) yes more good to поясок
all wonderful! thank you! поясок included! bracelet gift put store!
elastic tight waist though Is can not bring By top fashion hip because apreta. low More over hip if i carry.
ankle length 160 cm height. size, about, the S-M (small) in the waist.
Юбка норм.на талию 80 см немного жмёт резинка,но можно пережить, на рост 164 не в пол, но длина комфортная. Посылка пришла быстро.
Заказала 09.06, получила 22.06. Описанию соответствует, на талию 83 см. немного тянет, но носить можно. В целом очень понравилась. Цвет изумительный, складки ровные. На рост 158 по щиколодку.
Очень красивый и нежный цвет, по размеру хорошо, при моем росте 154 почти в пол, единственно пришла мятая, но надеюсь отпарится.
Дошла за 13 дней до Москвы (отслеживалась на всем пути). Юбка упакована в пакетик и почтовый пакет. Заказала на пробу сначала черного цвета. Юбка пришла хорошая, длинная, без дырок и свисающих ниток. Все складочки ровненькие и четкие. Очень опасалась, что длина будет короче заявленной (90 см), но все обошлось. Очень люблю длинные юбки, так как при моем росте 160 см они стройнят. Юбка и в пир и в мир. При правильно подобранном верхе диапазон ее применения очень широк. Ее можно носить и летом, и в более холодную погоду. Черный цвет хорош всегда. Юбка очень понравилась. Буду покупать и другие цвета.
Юбка пришла очень быстро, за 10 дней, просто великолепная, качество идеальное
It fits well and quality is good, very satisfied with the purchase.
amazing, to the long. straight stitching. holes do need extra великоват belt. smell no. color pale peach. was помялся while, замочила, like высушила standards. lining have, not просвечивает. composition of tags with no. put фенечку gift.
Beautiful dress. My height is 158 cm, and I was afraid it would be too long, but it's not. I'd like to order again.
very pretty skirt. good quality
claims not, sewing good, curves stitch no. thanks to store.
all is excellent доставуа просвечивает packed good good quality fast strong only. серидины calf length 160 cm height.