SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Очень хороший. Заказывала второй раз
Беру уже третий топ. До этого брала s белые, на этот раз m в чёрном цвете (m показалась большеватой, сидит свободно). Не советую его брать, если планируете носить низ с высокой посадкой
На ог 88, рост 165 , вес 56- подошло все варитык , не жмёт и не свободно , как спорт топ облегает . Кому надо свободно берите на размер больше при таких параметрах
Хороший топ, очень приятная ткань, соответствует описанию.
Отличные топы!!! Заказываю не первый раз!
¡Excelentes cumbres! ¡No es la primera vez que pido!
With the size of guessed, delivery only 15 days. no complaints on quality.
On og 85, 65 took m and has not lost, the village well Overall nice top Pleased little present: 3
Ordered 29.05 10.06 came to Vologda. very good quality 95% cotton would recommend. ordered size s, the top sat perfectly Seller in the gift put rezinochku hair
Top standards I advise Not what does not smell Material is pleasant to the touch The store put the gum
Sat well. the size defined correctly. 94-72-100 my settings. look carefully no defects. received quickly. the store did not communicate. I like but I thought it would be denser. let's see...
Commodity pleased it's fast enough. all seams are perfect, the color is pure white. thank you for the gift rezinochku.
It's very fast on og 89, height 160 took L, fits well
The top is cute and very good material. Shipping took 20 days.Thank you store. I love this top and thanks tot the gift.
Posting to Moscow was a little more than a month good quality threads do not stick, the fabric is very pleasant to the touch, no smell, s ordered on s, sits perfectly attuned. also the bonus was nice rezinochka.
Nice top. nice fabric, the jersey. thank you store.
The top came to Moscow for 28 days track to track. came in the factory package, tag (that can not but rejoice) and in the form of little presents rezinochka. very cute. size M went on og 90 and growth of 69 ~ 160. the composition is probably true cotton. pleasant to the body, the length is longer, than I thought ends at the navel, but still I am happy that ordered the top. I will be ordering more from this store.
Shipping a little more than a month. track tracked from dispatch and receipt of the order. 95% cotton very pleasant to the body (2 photo). the growth of 150-155 cm size S sits perfectly excelent and just above the navel, I wanted). the store did not communicate, but I am grateful to him for this top. in gift seller put rezinochku hair, very nice of him)) 0
Shipping in Belarus just over a month Shirts super girls liked! Thank you for the gifts! I recommend store
Very nice top. I approached the size. I will order more :) thank you огромное☺ delivery month
Good quality do not shine. for my height 167 length is not very... would have been longer or shorter it would be better. Well, in the armpits a little ridge. overall not bad)
Class! came very quickly. there is no smell. everything is porazmeru. in gift put two rubber bands
Material-synthetics, but it is quite nice. size l on 44-46 butt. looked like, do not shine
The top is very cool. sewed. cotton material. in gift store put scrunchy. thank you very much. Shipping 2,5 weeks.
The top is very nice Quality super soft and elastic