SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Material-60% cotton, the rest of synthetics. The fabric does not crumple at all. Sewing is good, the lines are neat and smooth. However, lining fabric in the dress is not-the reverse side is all pierced with seams from sequins. When you put on, the dress is a little pricked, but not critical, and after you get used to it and do not pay attention. Model fitted. Sleeves-lanterns: fixed with an elastic band on the wrists. Behind the dress is sewn a secret zipper, but personally i did not need it. The material stretches very well, so i do not touch the zipper at all. Yes, and it works well in that case, if during unfastening/fastening sequins do not fall into the lock, and they love this case, because as close as possible sewn to the lock. at its 90-65-92 i chose m-ku and the dress village is amazing. Sleeves fit, and shoulders in place. The length is optimal. Dress measurements: Length-90 cm. Shoulder width-39 cm. Ctd-44 cm. Sweat-36 cm. Pob-45 cm. The length of the sleeve is 57 cm. The length of the sleeve along the inner seam is 45 cm.
Dress cool!!! The patches are well sewn, do not fall asleep. Fabric is heavy. Sits on the figure.
Beautiful dress. But there are several small spots, most likely because of the fallen sequins. I hope they wash off. I ordered the size "m" for weight 56 kg, parameters 84*68*90, sits freely. Approached well, but also "s" i think it would fit. Lightning is bad because of sequins. But in general, the quality is good, the fabric is dense.
Chic dress! Looks like a star, different and not tell. The store's size grid is correct, took s at 84 64 96 with elo perfectly. The length is excellent, the height of 162 can even be shorter, the length of the dress itself is 87 cm. From the wrong side, the dress is a little pricked, there are some leftovers from the sequins, they first crumble, but after the first wash things are better. The dress is dense, 60 percent cotton. Despite the coldness of the dress is very satisfied, it looks super.
I ordered thought on the new. a year to put on clothes, ooocheye waited a long time, only received. size. beautiful. black to me in turkey before came, but too on the new. a year late, the white daughter is only now on the ukr. it came. quality is good.
Chic evening dress from the store # missord. I bought the size m, on the parameters: height 170 cm og 90 cm, from 72 cm, about 90 cm, weight 56 kg. The village is good, but i think the size s, it would be possible to take, since m is a little free, but it looks very good! In the store, this model is presented in two classic colors, black and white. this is not our first purchase from this store and always the quality of processing is very good, but still this model has a minus, that the sequins, which are covered with all the dress, prickle .. And the lining of the dress does not. Probably if not for this minus, the dress would be in my category the best purchase, since there are other flaws or some shortcomings. Fabric blend cotton and polyester, very dense, keeps the shape well, the cut of the dress is already made in the form of an hourglass, so even if you do not have a pronounced waist, especially after the new year holidays)) in this dress it will appear!! I recommend!
At 82-65-90 i took the size s. the dress does not hang, it perfectly sat on the figure, but there is a little free space. The height of 175 cm is not short The dress sits perfectly on the figure and does not stick anywhere. It is fastened to a hidden zipper of black color on the back. It goes somewhere to the waist, but it is not difficult to fasten the zipper itself. Sewn qualitatively, the dress is not frayed. The dress has beautiful sleeves-lanterns. They expand to the bottom and have a sewn rubber band at the end, which collects them in the form of a flashlight. What did not like-the dress has no lining. That's why his underside is not very pleasant to the body. The base of the dress is 65% cotton and 35% pe fabric. It stretches, but not very much. Sewing is good, there are no jambs, except that small shortcomings in the form of threads. There was no unpleasant smell.
Good dress, size 44-46 (m). What is pricked, but it is tolerable)) the seams are neat, the fabric is quality. The length is just above the knee. In general, i am happy with the purchase and fast delivery. Thank you store)
Beautiful! But not at all thought out. This dress still needs to be done and done. No lining, sequins scratch. Lightning works badly. Shines through, again because there is no lining. And everything is sad, the dress is cool and sits well. And the sequins are just white, not shiny alya "mermaid" I advise the store to finish this model to an ideal state, and then already sell)
The dress is just gorgeous! The material is dense, the seams are stitched qualitatively. A little prickly due to sequins. Delivery is fast. Thank you very much to miss ord store!