SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Together just amazing! The quality is magical and for girls who have cellulite, the material of these pants will erase it. The fabric is thick and very comfortable to wear. On the other hand the top completely crush my chest. I took an L and I do 95C. Otherwise for delivery it was rather fast, 1 week for France
It looks exactly the same and quality material! I am so glad I found this store!! Would be making more orders soon
Let me start off by saying this is easily the best set I’ve bought on AliExpress to date. The material is thick and very durable but also stretches perfectly. I’m a UK size 6/XS and 5’3”, and it fits snugly on the body without it being tight and restrictive, it shows off the shape of the body very well. My only issue is with the length, this is not the manufacturer’s fault and can easily be adjusted. It took a rather long time to arrive as the first shipment got cancelled but the store was very polite and sent another one right away. I would 100% recommend this outfit and seller.
Order store approved and sent very quickly. The tracker tracked the whole way, could always see where it was. Packed in a zip bag. I took the size s for my parameters the volume of the chest is 86., the volume of the waist is 64. The quality is very good, the seams are well worked out. The fabric is very pleasant to the touch, dense, does not shine through. The kit is perfect for the exit. The costume is worth its money, I advise it to buy. Also you can ask me any question on my Instagram mrs_stasiuk
Sane as the picture I’m at 5’7 and its perfect for me with high heels
The quality is perfect and nothing to say. I love swear
Beautiful
very beautiful material. it extremely good for the price. i recommend 100%
love it!! the top can be a size up i think and the pants are a little see through but its so comfy. really well made. it feels like a sportslegging. also the legs are really long so you can easily pair it up with high heels.
The quality is chic, the size matches, I would like cups on the top more, but it depends on the size of the chest! Delivery and sending fast, definitely recommend!
I absolutely love it, very good quality and the colour is really nice, got medium size
Amazing fabric, length of the trousers are long. As I’m 5’7 still a bit of fabric dragging in the floor. In love with the colour as well! Came in 2 weeks to London UK.
Beautiful
The suit is perfect and the size is accurate I am a size 40 Spanish mido 165 and weight 65 kilograms my measurements are 85-65-98 and size M sat well I asked the store and this one hit the size, The pants is very long which is convenient to wear high heels in my case I wear 10 heels centimeters and it still remains long to take and to cut is not a problem, the bandage is thick and real elastic is a wonderful suit thanks to the seller
I finally got there. I was thinking I wouldn't get there. But it was worth it.
It's more beautiful than you see in the photo, and I send very fast.
It's beautiful and perfect, the bandage makes my body perfect fit, I love it and I get there fast, the size is perfect
I'm very satisfied with my package. The store was in constant communication with me and I recommend this store moreover, I got an extra skirt that I didn't pay for. Product as described and I will keep ordering from this store. Thanks seller, you're such a sweet and kind person.
Conform to the photo, fast shipping, I recommend
I recommend it to bn super happy t is same like that girl the photo i love it thnxx