SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool denim jacket. Fully corresponds to the description. Very high quality and beautiful. The lines are all even. Jacket free cut with a lowered shoulder line. It is made of tight denim. The material is pleasant to the body and does not stretch. There was an unpleasant smell, but after the first wash disappeared. Size S perfectly fit, the sleeves are not short. My parameters: 83-63-90 cm, height 164 cm.
Cool oversize denim Delivery to Belarus was not very fast: about 2 months. The size of its parameters is 82-65-82 and the height of 168 cm I took S. I sat down exactly as I wanted Suitable for higher growth. The quality is excellent, only near the pocket there are a couple of extra threads. When unpacking, and after it, the jacket smelled of chlorine. After washing, the smell almost disappeared. It is convenient that there are many pockets. In general, an excellent, modern denim
Jacket bomb! I urgently needed a denim for the summer. I did not have time to sew it myself, but in stores it is very expensive "not that". Here is a good price-quality ratio. In places, threads stick out, and finishing lines are cryvovata, but this is uncritical and justifies its money. The material is moderately dense, the jacket itself is not heavy and sits well. I took the size s on the parameters 84-64-94, it turned out a very suitable oversize, in a closed state, too, moderately free, in the hips nothing is pressed. The color is universal and fits the entire wardrobe. The store put as a gift an elastic band, it's nice, but I will not use it, because it's dirty. Delivery to Korolev 2 weeks, the track was tracked.
The jacket came in 17 days. Mom on 50 size took XL. It's fine. The material is soft, the quality of the lines and accessories is very decent. Took for 1300, looks more expensive. Mom is 63 years old, the jacket looks fashionable and at the same time appropriate for age.
мне нравится, как сидит. параметры 86/67/92 рост 167. при распаковке пахла ужасно, стирка решила этот вопрос. сделана неплохо. я довольна
The order was delivered by 5post to Moscow in 10 days. Took at the cash desk of the store "Pyaterochka". Jeans are thin, suitable for cool summer and warm autumn. On height 165 ordered size L. The sleeves were a little long, but they can be turned up if desired. Jeans smell very much, and there are incomprehensible spots on the inside, I hope that they are washed. The color is slightly lighter than in the photo. The store is sociable, at my request, sent the parcel the very first of the queue. As a gift I put an elastic band for hair. The order was packed in a zip package and in a regular postal package.
Jeans just top!!! Approached perfectly, without marriage, there is a little smell but it's nothing! Perfect
Это моя любовь ! Цвет обалденный, без дырокола и потертостей(как и хотела) На рост 171(м) размер-села отлично, прям как хотела оверсайз! Очень рада покупке!!!
On Xs ordered s and was mistaken. I have a height of 158 and 45 kg, sleeves are long. I wanted a light oversize, all the same these jackets and so go oversize. So order your usual size. Can eventually get used to)))) jeans are not thick, not rough, medium density.
Approached, oversize. My parameters are 92/73/98 (M). Ordered L and did not lose, otherwise probably would be in the guise, and so there is air, but does not hang. The smell is present and after washing is preserved, I hope it will erode and accept the smells of my spirits. A good jacket on a cool, windy and rainy weather, for a trip to the cottage or a walk along the promenade, in the forest. I put 8 out of 10 points.
On the growth of 170 took L. The sleeves turned out to be large, but the denim is mostly Super, there is a smell
I really liked it, the quality is good. I'm happy with the purchase, the denim as if from the factory, pockets and holes for the buttons of protection. No smell. It looks bomb-free, thanks to the store for the gift and fast delivery: *
Nice jacket. On height 170 size 44. Took L. Everything came up, there is a smell. Better before the Toe wash. As a gift put an elastic band for hair.
Very cool denim. The size approached perfectly wear the size 44-46. There was a strong smell. Washed. I did not communicate with the store. Delivery was not issued by mail, but at the point of issue. I got it in Pyaterochka. Right at the box office. Very fast delivery
03.03.21 paid, 10.03.21 sent, the store did well, was in touch both day and night! From China it came in three days, but lay at customs all this time! Today 13.04.21 I received it! Jeans are thin, the quality of 5 to 3. the size of XL 98-78-104, the height of 156-village is ideal. For those who are higher, the sleeves are short. The seller put a gift, nice!
XL on the Russian 50 size. the smell is available, but not a problem-I wash
Quality absolutely stunning, coat looks really good quality, drop-smell, but pass in the wash. Invited for girl age 12. Sought size larger. הזמנו size M, weight 52, height 1.63. Arrival within 9 days. Thanks to the store
A good jacket for such money, fast delivery. On my HS ordered XS and well. My height 153 cm parameters 85-60-88, it's straight over the rabbit
For a month to Moscow via mail. I'm delighted! I did not expect such good quality. The main thing is that in size. At me the volume of the chest is 96 cm, the volume of the waist is 82 cm, the height is 160 cm. Specially took XL, so that the oversize was and if it's cold, then wear a sweater. Huge thanks to the store! I recommend to everyone to buy, the jacket is chic!
i chose large for an oversized fit. it looks cute! not too thick ! perfect for casual wear. shipping took about a month! I LOVE HOW it came with a mini freebie! (on the photos)