SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice dress! Easy. Sleeves are very voluminous.
On the parameters 83 70 96 approached the size s. Sleeves prisborivaya can be made shorter. Comfortable dress, keeps the shape. I haven't washed it yet. Perhaps, after washing, I will add a review.
The dress is good. The truth is a little bit big, but for pregnant women it will come down. For the summer, the most easy, blown.
The dress is good, dense, does not shine through, the description fully matches! Length is good, I am 1,55, on me size s.
Very beautiful dress. I chose the color pink and it's exactly like in the picture, maybe the camera will distort, but in reality the color is one in one! Free and cool sleeves flashlights) My parameters og 90 cm-from 72 cm-about 104 cm. Took size L
The dress is good, I thought it would be shorter, without a belt is wide at the waist, my parameters are height 168, og88, ot65, OB 95
Dress fire! Gun! It came quickly to Postamat, in about 2 weeks
Height 168, weight 53. The dress is excellent village, decent mini. I'm happy, thank you!
I liked the dress. Quality is good. The material is cool, dense. Does not shine through. The shoulders are big lanterns. At my height of 159 cm it seems long to me, the sole is probably 2 cm. More like how the mini looks. And I'll insert an elastic band most likely, because I'm wide. Parameters I do not remember my exact, waist 60 cm, usually I wear the size of Xs-s. (Weight 45 kg) ordered 15.04, and 04.05 has already come to the Post Office. Lay at the store until almost a week.
I like to wear dresses. I was looking for a short and laconic, which could be considered with a brutal style, this is a leather corset, rough shoes. this style Vice versa adds femininity. But of course shoes are also perfect for this dress. I took my S size. They are very lush, I liked how it sat on me. I like the option with a leather corset, such corsets now trend and I like how it adds a highlight to the dress plus Chelsea boots. Sleeves are lush, they are on an elastic band. The cutout of the dress is round, fastened behind the button. A dress made of dense cotton, just for summer, vacation and anywhere. The color is declared as pink, but it is a beautiful noble beige. Delivery about 3 weeks
В платье я влюбилась. Оно такое зефирное, просто обалденное! Выполнено из лёгкого, но не прозрачного материала, в составе которого хлопок. Рукава фонариком до логтя, сзади на шее кокетка на пуговке! Платье смотрится бомбически. Самый тренд грядущего лета. Хочу отметить качество пошива, оно идеальное: швы ровные, нитки нигде не торчат. Крой свободный. Размерная линейка продавца соответствует действительности, на свои параметры: 88-57-88 взяла размер S, платье село по фигуре, как я и хотела. Смотрится потрясающе. Стирала на деликатном режиме с низкой температурой, не линяет и не теряет своей формы. Доставка до Омска осуществлялась 19 дней. Платье пришло в обычном почтовом пакете + зип-пакет продавца. Трек номер отслеживался на всем пути следования.
Very wonderful dress Cotton pleasant to the touch and in the sock. Color as the picture I liked it very much The length is good, the sleeves of the buff are as it should On the parameters og 90 from 76 about 104 and height 163 ordered the size L the whole village is perfect It came quickly for two weeks in a five-day
The dress came in a bag. When unpacking an unpleasant smell was not. The dress is beautiful, suitable for both everyday wear and holiday. It is so light and airy, the sleeves are sewn with lanterns, they are very voluminous, below the sleeves are elastic, you can raise them higher. The dress has an O-neck. At the waist, the dress is gathered.
I really like the dress, I ordered a dark green before that, I still bought a blue one, my favorite color) the fabric is dense, the shape holds, sewn neatly, on my in fact, it is sky blue, this time arrived in 2 weeks, thank you very much, my best recommendations!!!
The video is in INST: Ksenia. D. beauty on its parameters 87-69-92 and height 164 cm chose the size m. The village dress is excellent, free at the waist, but this is such a model. The material is indicated that cotton. I think that a small percentage of polyester is all the same, but it's even for the best. The fabric does not shine through, does not stretch, dense. The skirt is beautifully folded. And how much it took the fabric to iron it) Sleeves are voluminous, from below on an elastic band. Without problems, draped independently. The cutout is narrow, you need to try not to get dirty with the dress lipstick. Behind the dress is fastened with one button. The quality of tailoring is good, there are a little sticking threads from the wrong side.
A wonderful dress, the fabric is dense, nothing shines through
The dress is super, but the size m is small in the chest, I have 88-72-96, height 168, but I will wear
Very beautiful dress, long sent but, in general, everything is good)
Dress-Super! Cool powder color, at its height-173 and size S ordered L-ku, so that it was free and covered with panties, which is very happy, because the waist is not on. I do not know how it would fit into the S-ku and what it would be in length. And so what the doctor prescribed!) with a wide belt, you can still hide the overstated waist)
Perfect like the picture nice quality and fast shipping