SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is very sexy, thank you to the store that sent so quickly and everything came to my birthday, I'm very happy, I will shine. Be sure to add a photo review, how I will do)
Классный топик)))
Cool but on the body it is impossible to dress only on clothes
Drapes super nicely. Would definitely buy again
Pretty good :))) the metal is matte, itself is slightly shining, but not straight that wow
Fire!!!! Super! Quality is excellent) I recommend! It came in 3 weeks! Cold and transparent you need to wear something under it.
Super fast shipping. The top corresponds to the description! Cool! More add nothing!
Genau wie auf dem Foto sieht teuer aus. passt bis 80cm B . Wer grössere Brüste hat wird es etwas klein. Mir passt es. Bin happy damit⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
SUPER cute top! I definitely wouldn’t hesitate to buy this. Both gold and silver are really cute.
Заказ шёл месяц. Упакован в вакуум. Очень качественно. Топ шикарный.
It was 3 weeks before the Volga. Very beautiful. I lost a gift of speech from Shine))))
Beautiful! I thought however that it was longer, as in the picture. Just happens below my breasts ....
Loved it so much! Exactly as described, interactions with store were good and package came super fast (payed extra for DHL Express delivery).
Very nice black strasse come out well it looks very good qualityit looks exactly like the photos I can't wait to wear it this summer
As in the photo. Quality is good. Interesting thing
Beautiful. Came whole and well packed. When fitting immediately fell off the fastener from the lock, but I already sewn it and stitched the line, which you are advised not to fall off the top.
Cool, all the strasiki on the spot did not fall off, the delivery is very fast. I did not communicate with the store. Very Heavy))
Lovely top, really see through but great to wear with a blazer
Quality very good. The same photo. Comes packaged very well. Arrived fast.
Literally in love with this top, was really spectacle about ordering from here but so glad I did, the pictures don’t do it justice, it’s so sparkly and perfect for a holiday! Took about 3 weeks to come but worth the wait