Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super beautiful
Wore this to a garden party and felt fantastic. The length is ideal and the material has a nice weight that prevents clinging.
I love the design and fit of this dress. The ruching is elegant and helps the dress adapt to your body shape perfectly. The material is soft and comfortable, and the brown color is even more beautiful in person. Very pleased with this purchase.
Everyone compliments me when i wear this brown ruched slip dress. Its stylish yet comfortable, and the brown shade goes with so many shoes and accessories. The fabric is breathable for hot days, and the ruches add a cute, trendy touch. Worth every penny!
I am in love with this dress. The fabric feels amazing and the draping is so elegant. The adjustable straps are a practical feature. It is the perfect short length for a night out or a special occasion. Excellent quality.
This brown ruched slip dress is absolutely stunning! The fabric has a beautiful weight and the ruching is so flattering. It fits like a dream and the color is a perfect, rich chocolate brown. I feel so chic and confident wearing it.
Stunning white slip dress with elegant ruching! The fabric drapes beautifully and feels luxurious. Perfect length for summer weddings or special occasions. Received so many compliments while wearing it. Flattering fit that hugs curves in all the right places.
Absolutely stunning slip dress! Rich brown color is both trendy and flattering. The ruched detailing creates a beautiful fit that hugs curves perfectly. Lightweight fabric feels luxurious against the skin. Versatile piece that transitions effortlessly from day to night with different layers. Exceeded all expectations!
This brown slip dress is absolutely gorgeous. The rich chocolate brown color is very flattering, and the delicate ruching detail creates a beautiful, figure flattering silhouette that feels both elegant and modern. The length is perfect, making it playful and chic. I've worn it to a summer party and received so many compliments. The fabric feels soft and comfortable, and the quality seems excellent for the price. It's a versatile piece that can be easily dressed up or down. Highly recommend this purchase!
I am so impressed with this brown slip dress! The color is a rich, warm chocolate brown that looks very sophisticated. The fabric has a nice weight to it and the gathering details are beautifully done, creating a very flattering silhouette. It's the perfect length for a short dress, making it fun and chic. I feel so confident and stylish wearing it. It's incredibly versatile; i can dress it up with heels for a dinner or keep it casual with sneakers. The delivery was also very quick. Absolutely love it!
Absolutely love this brown draped cami dress! The fabric feels luxurious and the ruched detail is so flattering. Perfect length for dressing up or down, and the color is incredibly versatile. Arrived neatly packaged and looks even better than in the photos. Such great quality for the price!
This brown strap mini dress is absolutely stunning! The square neckline is both vintage and flattering, while the pleated details add beautiful texture. The fabric drapes well and doesnot wrinkle easily, making it very comfortable to wear. The length is perfect for petite frames, and it pairs nicely with sandals or ankle boots. The craftsmanship is excellent, offering great value for money!