SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Swimsuit-bomb! Came very quickly, looks impressive, just in size. On the parameters 92-66-92 took L. I advise everyone
Absolutely love this suit! It’s exactly as the photo and really high quality. Can’t recommend enough!
Swimsuit incredibly beautiful, sits perfectly, quality Fire!! Delivery fast!
Good swimsuit
This is the best thing that could have been on my figure! On quality, of course, so-so. The threads stick out, the product itself while you put on a crack-rushing to be honest, but it's like it fits. Rubber bands are also good. After unpacking the whole floor was in black scraps, I hope it will not fall like this. But all the cons fell in the summer as soon as I put on this miracle! It's a bomb. P.S. My parameters are 75-58-83 village-as they sewed me. Such a tiny children's size in such things at all, damn, can not be found, so in the end it's just delight. As a gift, the store put transfer tattoos, pretty, thank you ^ ^
Super, I ordered L, but it's better to size more, I'll reorder another thanks to the store, to Chelyabinsk came in 20 days
Great swimsuit! At 44-46 sat well!
As a gift put a transfer tattoo
Swimsuit is just a bomb. On the parameters 105-92-105 took 4XL sat perfectly. Very satisfied with the goods.
just like the picture!
Взяла s на рост 164 см, маловат немного, но на узкую спинку подойдёт
Chic! The quality is excellent!
The product is cool and arrived very quickly! Literally 2 weeks and everything is in place, I really liked this swimsuit. Not yet measured, but later I will finish the review. I did not communicate with the store, but I sent everything quickly.
Are high 1,65per 58kg. The S is the perfect! Beautiful!!!
Excellent swimsuit, very sexy. Without attention, you will not stay. On the parameters 90-74-94 took L. Perfect fit. Thank you store!
Very good quality, I recommend
отличный купальник, дико сексуально смотрится. парень в восторге . на параметры 80-73-96 размер L туговат в бедрах, верхняя часть немного свободновата. если брать XL, то думаю в бедах сел бы лучше. но тогда будет большой в груди (100%)
Spectacular swimsuit in the style of the famous brand. It looks original. Fine sitting. Consists of many rubber bands and a grid. Suitable for slender girls. The quality is high. At 88 - 60 - 94 the third size of the chest perfectly fit the size of M. On growth 172 not short
Все отлично, купальник надо брать на размер больше. Пришёл быстро
A little difficult to climb because the material does not stretch much but good quality and as specified. It looks nice on.