SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very like it
perfect! loose and oversized. can wear as a shirt or a dress. not too short as a dress with some denim shorts. :) material is like a flexible cotton. past reviews are right, belt is made of the same material as the dress, so it doesnt hold at all. but if you see my pictures, I looped it one more time through and it stayed!!! good thing it has a solution. no complaints, no smells either. will order another!!
Nice dress. Want to hang like a bag (as in the picture), take xxl. It came in about three or four weeks. Of course, the package is crumpled. Delivery by new mail to the office in odessa. At my 152 cm/47 kg freely, but as in the description, short, as necessary. In general and in general, the goods are satisfied. About the material i'll try to unwrite later.
Everything is just chic and shine. When i ordered, i thought that i would not go to mena, but it was just perfect. It came for 3 weeks, and when i was unpacking, on the dress were wool as if the kotek sank with; and so i'm happy with everyone
I guess I’m too tall for the dress! ): it looks like a sweater to me but I love it!
A little warm, for siberia the most it. Short as expected. I really love this dress now.
All as in the description, the delivery is a little less than a month. Threads do not stick out anywhere, there is a smell, but i think it will quickly fade. The fabric is light, suitable for summer. On my height 156 cm the length is normal, though, i can not bend anymore... Thank you store ^_^
Chic dress, just like in the picture. Quality is excellent! But even 165 is short, it is better to wear shorts under it. And the belt is tight not to tighten, only if the knot is tied, but it's trifles. Only here the order was sent for a long time, i thought that the money would already be returned, but it came weeks for 2-2.5. I advise!
The fabric is pleasant, everything is sewn well. Length 10 cm above the knee (for small height). If you raise your hands the length will sharply become to the panties. Belt separately, which is excellent.
Love this shirt I would wear it without the belt.