SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The Blouse is good, the quality is good, never stick, shipping minska 3 weeks, advise
Excellent! Basic thing! The 44 took M! Was 2 weeks.
Excellent top, for the money just shine
perfect, fits well
Blouse good quality. Very little shine, but it is not critical. The Only negative, sometimes folded lace, but it's not so bad. And those who do not wear deep neckline, lace will be in place, maybe will conform to the body. IN general, goods for the money! Thank you
Top their fundamentals is money, very cool, looks great, the quality is also good, straps On the gum from the back and adjustable, the back have elastic, lace looks good, recommend.
Go. Of course not surazno does not look like that.
Normal course expensive. IN zolle and quality is better and cheaper. But it was needed, it is the same type. Thread out here, but is generally good, accurate. The smell of new things. 100% polyester. So think…
Good quality and perfect state. To cost is nicely
The blouse is beautiful, it is very nice and is ideal! Very happy with the purchase I made. The price is nicely. It is nice and elegant, recommend 100%
Top came less than a month. Very good, like. Fit in size.
To Sevastopol reached for a month, the quality is good, the straps are adjustable, size S fit for 42-44
Very fast shipping! The Russian M XL ordered. Fit perfectly! Thank You Very Much!
went about one month, odor and thread no. russian your took m m to be very small size! налезло not to me. so if you wear m, take the, body or small chest body if the xxl
about a month delivery in vladivostok quality is good adjustable strap life is not transparent, as the photo, xs, magic what
tank top. the finished are impeccable, i recommend full
very fast delivery. complies with lovely t-shirt i thanks to store recommend this bargain
satisfied very, top classy. advise.
Шла месяц до спб. Понравилась, нитки не торчат, нет запаха. На мой М заказала L, маловата, но не критично
Топ базовый, очень понравился. Ткань тонкая, на лето отлично, просвечивает не сильно, сшит аккуратно. Пришла посылка быстро, за 2 недели.
быстрая доставка. хорошее качество товара. я думала,что ткань будет просвечивать,но нет,она отличная,ничего не просвечивает и смотрится очень нарядно! рекомендую!