SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 14.06 and received 17.08.2021G. Just like in the description. The dress is gorgeous, the color is saturated. the store and I recommend it.
Quality afigenic, at its og 93 from 86 about 101 came perfectly, delivery is fast, it came within two weeks. Seller Thank you! Recommend! You won't regret it!
Elegant satin dress with straps I took it in Bordeaux color and XS size. Color saturated, deep, dear. There is also a more usual, black color. The size of me, in general, approached, except that it is slightly large in the waist and hips. On a more figure girl with a small breast will sit even better. The fabric is good, not too thin. Straps are adjustable. Side sewn zipper. The cut on the leg is not too frank. I can safely recommend
товар полностью соответствует, продовец подарил мне резиночку очень приятно
Excellent dress take will not regret. Looks expensive, slim! Delivery within a week☺I will order in a different color. I wear 46R took L village free as I wanted, I do not like it in the guise!
I arrive about a month after I asked, do not contact store. For 163cm height, B80, W60, H90 looks good. The dress is just like, the color matches. It's very nice, I think I 'd use it for something semi-formal.
On the parameters 85/62/92 and height 172 came up size S, very beautiful dress! It came somewhere 2 weeks before the MSC
Normul but I came with my marriage had to return. Returned reorder
Delivery to Sochi 3 weeks, packed very well. With an increase of 166 cm and a weight of 47 kg, the village is excellent. I washed my hands separately and the water was painted. Seams and fabric quality very pleased
A chic dress for your money, in the showroom would be sold for 4000 +. The village is ideal for parameters 90-62-90. With such a dress and in a feast and in the world, thank you to the store for such a product, the best purchase with Ali)
Ideal! Super dress. Height 175 cm. Og89-92cm, about b-102-100 cm, size L. Everything is super!!! I recommend definitely!
I really liked the dress. Good, sewn qualitatively, the accessories are neat, high-quality. The fabric is quite dense, I was worried that the dress will be thin just like a nightie, but there is no dress beautiful. No cheap gloss. A little electrified. My parameters: height 170, weight 64, OG 93(75C/D), OT 70, OB 95. I ordered the size L, the chest sits very tightly, the smaller size would be small in the chest. I climbed into the dress over my head, then saw that there was a zipper))). The straps are adjustable. Before Ufa, the order took 10 days. Special thanks to the store for the gift: hair band! Total: excellent dress at an excellent price! Seller Thank you!
Nice dress. Heavy, does not shine through, linen does not stand out. For the evening is straight excellent, especially for such a price. Looks nice. I would have made the cut stronger, perhaps. Usually I wear size s. Height 164
Excellent dress, good material and decent sewing, but a little did not guess with the size. I will reorder in the size of L. On the parameters 92-75-93 tugovato in the chest and waist.
Assembly at the waist is very convenient, you can burn and no one will notice)))
Height 168 OG 86. From 67. About 92 The fabric is pleasant, there are no complaints. It came quickly
The product corresponds to the description. The color and size coincided with the declared characteristics. On the parameters OG: 88 from: 78 OB: 91 came up size s. The store put an additional small rubber band for the hair. Thank you to the store for the pleasant impressions of the purchase!
Beautiful dress! Beautiful material, good style, looks Noble. On the parameters 91:6 5:97 the size M sat perfectly on the chest and hips, at the waist I would like more densely, but it's also good. I advise everyone!
The ideal parameter of the dress is 81 / 67-83. I took the size S, the fabric is excellent. Still I will order from this store! Thank you very much!
The product corresponds to the description, on its Russian Xs took Xs, fit in size, but at the waist freely, thought the dress will be right at the waist, the quality is excellent,, The store put an elastic band as a gift. My parameters are 83-57-85, height 164 cm