SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice jacket. Matte. It looks unusual, beautiful. Sewing is normal. Pockets small with zipper. Fittings are good.
I ordered black, but then changed my choice, asking the store to send gray. Thank you for complying with the request! I liked the jacket (it's more like a jacket for the summer). There was a smell of oilcloth, but quickly disappeared. "Skin" thin pleasant to the touch, a little creases. From the side looks good. Locks quality. The size is more or less approached. Sleeves for height 170 approx. Measurements of jacket size 3 xl, can someone useful: shoulders (from seam to seam)-38; sleeve-58; 1/2 chest (under sleeves)-51; length (on the back without collar)-56. Delivery to riga 2 weeks. As a gift there was a rubber for hair.
Nice jacket. The quality is not bad, although this is not the best jacket from this store. It looks interesting. With the size helped by the store.
I ordered the size l for my parameters 86/71/93 and he approached me. At a height of 162 cm, the length is normal. Sleeves are not short. Quality is not bad. The skin is soft. Lightning works properly. Collar-stand. At first there was an unpleasant smell. In 2 days disappeared.
An excellent option for easy coolness, for lovers of jackets and jackets. The jacket sits exactly on the figure. Interesting cut with many details. I bought the size m for height 162 cm and parameters 90-66-92 cm. The jacket sat back to back. Sleeves too, but they can be worn with the selected ones. You can order the size l on my parameters. Shipping standard with tracking.
The material of the product is artificial leather. On og 94 i bought xxl. Approached, but the sleeves would like a couple of centimeters longer. Zipper fixation. Hardware product is not cheap. The product page is presented in two color solutions. Black-noble, without shine. I really liked it. I will say in secret, in our not very warm summer has already updated this jacket a couple of times. I was very pleased! I recommend!
Delivery to belarus lightning fast, only 3 weeks. Came in a standard zip package, an unpleasant smell was absent neatly folded. It is made of high-quality leatherette dense farniculture. Leatherette matte. The quality of tailoring is perfect, all the seams are even, there are no protruding threads. Inside the textile lining. On my parameters 155-85-65-87 cm i ordered the size s. came up perfectly! Sat slightly freely, but under the bottom you can put on a sweater or bike. Size range from s to 3xl. The size grid on the store's page is correct. very interesting location of locks, you can wear as you like! Ideal looks and in unbuttoned and buttoned form. the hardware is metal, under white metal, the quality is good, works fine. The quality at the height of the seams is beautiful and smooth, it is clear that things factory care birochki are present. feel free to buy this model! And create unique images with shorts, skirts, dresses!!!!
I ordered l for parameters 84-70-92, came up perfectly. But the height of 163 cm sleeve is slightly short. Material-artificial leather. Quite dense. The jacket is fastened with a zipper. Part of the collar-stoechka. Inside there is a lining. Both color solutions are always relevant and practical. I chose black. There are pockets with a zipper, quite deep. The quality is excellent. There were no defects. Lightning works fine. Threads did not stick out.
At 94: 8 0:105, height 160 back to back .. The store and offered more) but so wanted a slender thing)) i will not breathe actively, and in general it is necessary to lose weight!!!))) in general, i liked it, for such money it's just a gift)) took with a coupon fat for 600 with a tail) thanks to produ, it's cool and contact.))