SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
There were 2 months, synthetics, rustle a little, at a height of 153 cm, a little long, but not a trouble, does not shine through, my daughter liked it.
Товар пришел.Размер соответствует размерной сетке.Дочь очень довольна.Спасибо!
I’m 5’7 (170cm) and I ordered XXXL and it’s fits me perfectly. It’s nice and baggy which I like. The order took around 2 months to arrive which is probably due to COVID. There was tracking on it but the store and I never communicated
Came the goods quickly to the Moscow region for 2.5 weeks, synthetic fabric
Very interesting, fabric if synthetic is good. Loose, light. For the spring and cool summer is the most. Broda for dancing, but I'm afraid the thread can not stand for a long time, planned to turn to a familiar dad to pass a good thread. At my height 178 in length is excellent. We came in two weeks. I ordered for 1092₽ through the cache application and through it returned 30₽. To whom to give a reference write. By the way, these pants bought on the money that returned through this application buying on AliExpress and other stores. The store and the product I recommend, especially for such a price.
The quality is good. the material is light inside there is as if the lining is pleasant to the body. i advise
Pants are awesome!!! Kaifovye, a little rustle when walking, I recommend shorter!!!
Pants are super, I'm delighted. At the waist 62, hips 90 and height 162 took M, sits Super, but you can safely take S, small will not, in Plus will go more shortened ankle, which, as for me, it will look more fun.
I loved the product. Live in Brasil and made the request 15/11, day 18/11 sent and 5/11 the office made delivery. I usually use size 42, but ordered the XXL because wanted more folgadinha and measurement chart was what would be best, then let the suggestion of always look the table and ask slightly bigger size to make sure will fit. Otherwise just have to thank, buy another this easily, is very beautiful and came very well packed, out the details are perfect and the length it is great.
Pants are beautiful, at 46-48 size took L, freely sit. Ideal for dancing, dense, but light. Took light, slightly translucent
Red cool and with a size excellent. Thank you very much to the store for the fast shipment, has always been in touch
Beautiful, pure synthetics, I'm happy, it came on time until Voskresensk
The order came very quickly. Cargo pants in the style of hip-hop sat on a teenager girl Growth 155 perfectly. (size S). Fashionable Street pants in the style of high street-my daughter is delighted, goes to them for dancing classes. The fabric is pleasant, synthetics, the print is well printed! The thing didn't smell anything. Wonderful goods.
Wow !!!! I just got the pants. I swear it is beautiful the size, the length and the quality is perfect usually here in Quebec, I wear "wide" I have the hips a little strong... And when I order on the Ali express site I regularly take "XXL" for pants of this style. For these pants the .... I took the chance to order the "XXXL" and honestly it is perfectly I highly recommend this article and its store Thank you very much
I'm wrong in size, I ordered a bigger one, but it still fits Me, the fabric is good, recommended.
Same as the photo but you 'd have to order 2 sizes more than the one you use to make it loose I asked for an XXL.
Very fast, pants for the spring, autumn
Really cool and good quality
amazing quality, perfect fit, will be ordering again
Looks good, took M for 162cm