SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Masthav. Straight basic black dress. And in the feast and in the world. And in the river and on the manic!) looks always to the place) the fabric is dense enough, the skirt shape holds. You can walk without a bra, by the way!) does not shine through and holds tightly enough, beautifully) height 175. 90-62-91
The dress is cool, of good quality. The straps are adjustable. Corresponds to the description. The store sent the goods quickly. Advise)
The dress shines a little, it will have to be sewn up the petticoat, and in general everything is fine
Отличное платье
The dress is beautiful. I would not say what shines through. I received in black underwear, the top did not exactly shine through. The fabric is dense, heavy in my armpits is great for a little (there is no breast) and at the waist. I'll sew it up. The length is about to the knee. Usually I wear 40-42 size. Delivery fast, DPD (point of issue) took 9 days.
A normal dress, the fabric is dense and stretches a little. Order S, my parameters are 86*67*97 and height is 152. The village is normal. The parcel was tracked and came quickly.
Delivery 16 days of your purchase. Goods consistent with the description. Dress carefully sewn without protruding yarns. Straps adjustable. Color slightly lighter than the pictures. Waist troszkę loose. Presumably size S would be better.
The dress is beautiful, the quality is good, does not shine through. On the Russian size 40-42 came well. To Moscow, the order took 14 days.
All as in the photo, the quality is good, the village for the size XS is super. Fabric as stated-polyester
Dress looks really nice in reall :) Good quality and fast shipping
I liked it very much) a gentle, feminine dress) on its parameters 93 х65х93 height 164 cm took S perfectly fit. To Moscow in less than two weeks it came) I recommend
I’m 5’5”(165cm) tall and 120lbs(54kg) and size medium fit perfect.
Well, this dress is outside of any praise, took already black, but White is generally Super. Parameters 88/66/95
This is a simple, but at the same time cute dress. The store has several colors to choose from, I ordered myself White and size S, my parameters are 88-67-90, height 158 cm. Order seller sent quickly, track number tracked. delivery month to Belarus. The dress is very pretty, snow-white color. Material polyester with cotton. Dense, without lining, slightly shines through. But if you put underwear under the bottom in the tone of the skin, then nothing is visible. Thin loops, they are adjustable. High waist and full skirt. Behind the dress is fastened to the lock. Sits well, according to the figure. Length to my height just above the knee. This dress is ideal for walking or on some holiday, just add a little accessories. The dress is beautiful, the price is free, so I safely recommend
Dress of excellent quality. Medium density fabric, not for heat. On the back is a hidden zipper, it works well. The straps are adjustable. On parameters 81-63-82 and height 168 cm size s sat perfectly. There is a small stock in the chest.
I'm delighted! Nice dress! Very good dense material, the shape holds, gently pink color. Dark underwear slightly shines through, with body will be good, not visible. Took L at 93/73/102, in the chest is ideal, at the waist is a little big, but not critical. I would like to be shorter, me with a height of 157 cm almost knee-deep
Doll dress! Just super! Corresponds to the photo and description of the store at 100%. And looks much more expensive than its cost! Size S ideally sat on the parameters 86-64-88. At the same time, the dress is tankist, so the large parameters will be good. Cut chic. Perfectly emphasizes the chest. Behind the dress is fastened with a zipper, emphasizes the figure. Also adjustable straps. Length-above the knee, the skirt is cool, Sun. The coloring is perfect. Fabric quality, stretches, sewn well, sticking thread No. Thank you very much to the seller for the fast delivery! In Kiev came in 2,5 weeks. Definitely buy more! Thank you!
Beautiful. Very good quality It fits me perfectly My measurements are Bust 90 cm Size 72 cm HIP 100 cm Height 1,69
Size S ordered Madama, 165/48, came up and like. It came in 10 days to Peter.
Usually I Wear S, I decided to take more, TC on Ali much little, but this time the dress was a bit too big at the waist. Not very noticeable, but still. Not too short