SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Swimsuit super quality good thread does not stick out, everything is neatly sewn, beautiful especially from the back, and with cross tits is not enough
Great! Good quality, excellent color and very good fit, comfortable and hold everything well. I ordered an l and i measure 1,70 cm. top size 105.
This is seriously one of my faves! I love it! It fits perfectly. I have a 25in waist. This will do well in my store
the bathing suit came really quick! only 2 weeks. I'm sooooooo in love with it! it's just so beautiful. I'm wearing a size small. I'm 5'9 110 lbs. BUY IT LADIES YOU'LL LOVE IT! :)
I’m 5/8 185lb , and I ordered a 1x in this product. The strings are very long so I had to tap it around a few times, but overall I absolutely love it. I have large boobs and I have a little spillage, but overall I’m happy with it. There isn’t much coverage over the butt , but if your ok with that you will love it !
Size s on parameters 83-64-86 and height 161 cm sat perfectly. The bottom of the swimsuit is slightly frayed from behind, but the ropes compensate for this. Sewing neat, good quality. The parcel was on the way 18 days.
I bought S and it’s perfect !!! Very good quality,fast delivery!!
Swimsuit fire! Delivered in 12 days! Very satisfied! My parameters 86-67-92 ordered m.
Swimsuit super! At 160 only a little short, the size of m took, the parameters 89-68-89 came up perfectly!! The seams are even, the color is bright saturated pink! And most importantly it was a week! I did not have time to order, he was already at the post office!
Love it , totally in love with it ! The colors look even better in person. I’m 180 cm tall ordered a large , if you are tall consider getting a bigger size. I’m usually a medium but had to order large and it’s still lil tight and short. But looks amazing. I bought couple swimsuits from this store they are all great ! Shipped very fast