Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great swimsuit! The size approached, everything is super. Lovely store! Thanks to him for the gifts, very nice. Everyone is happy. In morocco, the delivery was two months. Quality is good. Recommend))
I was so surprised by the quality of this product for duck a great price! And the lines in the stitching is so flattering. Will be buying from this store in the future
Wow the swimsuit is very beautiful, color is better than in picture + gift. Thank you very much!
The swimsuit is well-made - nice stitching, zipper looks solid and the fabric is dense enough. It has some support for your bust inside (can be removed) + small big finger holes in the sleeves if you need to pull them down. Usually, I wear S/EU 36 and I'm 176 cm/ 5'7, but ordered this one in M and it fitted just fine. The order arrived in 3 weeks to Europe. Hope this one will last through my suft school
The parcel came 8 days after sending to moscow, which is already wow. The quality is super, the seams are all even, the threads do not stick out, there is no smell. There is an inner lining in front and cups are round with push-up. The zipper behind with the body does not touch because of additional fabric. In general, it should be perfect for surfing. On rose.44-46, height 175, bust 90 s size l sat perfectly, sleeves in size, in the hips do not fit. I recommend definitely the store and lycra.
Receive's then good quality but motorcyclist comfy prompts hold with real, not like bird e n t/
fits great Material great would def order again. I ordered a aize bigger, and it fots great
Super beautiful omg i thought they were a little bigger. But when i saw the size you fall in love because i have more space 0arq buy more. I recommend the store the package arrived super well i will buy more as soon as i settle in my new home in 3 week. I'm happy i hope my second order is just like the first
Perfect! I מידה36/38 weighs 55 kg and 50 ולקחתי L this bit big but sitting dazzling! Would invite the הM
It’s just as the previous customers explained. I ordered a size L for 150 lbs and 5’7’’ . Good quality for price and bra padding sewn in. Seller gave a present as a first time customer which was a nice touch. Will recommend