SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful dress. Short. Rather small. Very stylish looks. Composition Of polyester and cotton. Perfect the outlines of the figure.
Dress is very interesting and unusual. Me very much. Fabric is thick, type noodles. Summer wear will, and most likely at home. Looks very interesting and stylish. Color is very beautiful, bright red. Texture stylish. M 42 44 sits well, but the length is much above the knee. Came in 14 days. Excellent packaging.
Packed in a normal plastic bag looks like a mini buttons of the accessories are very nice stylish, fabric soft summer rib, label is thread not stick is fully consistent with the size S fit perfectly
Model cool combined as a shoe, and shoes with heels. By making complaints, all joints neat, do not stick out and in general it is a good dress shirt. It's fast
Shipping free, took one month before the separation UkrPost, track number to track all the way. Size I ordered L, my options 87-68-97, the village is fine! Material: mix cotton and polyester. Fabric is thick, soft, feel the natural ingredients. A Little stretch, wrinkled, the quality of the fabric is excellent. Quality sewing can be called Perfect, everything is smooth, no superfluous thread, buttons are held firmly. Design dress associated with the vest, but it is good style, form-fitting. To buy can recommend brave girl who are willing to receive much attention from others!
Size I chose L dress be longer, but it is my height 165 cm is on the verge of permitted, so that the girl is will not recommend, only shirt) Fabric products have excellent! Polyester and cotton, feel soft and delicate and absolutely not hot! Easy to iron, wrinkled, too. Front full length is strap with buttons, but it is only decorative. White Color without impurities, translucent, fabric is not the thin. The Outlines Of The figure, of course, will show. A style.
Fast shipping 9 days to track. The parameters (Height 162 cm, weight 52 kg, OG 85 cm, 62 cm, ABOUT 92 cm) size M. Sat sundress, seems to be a good idea, but too short. Maybe cost order size L. look, of course, very frank and sexy, on the street I go out in this not dare :) Sewing medium. Going to wear at home or at the beach.
Nice dress, but too short to me. My height is 167 cm, my settings 90-69-99 cm. Take size L
M height 158, bust 90, waist 66, hips 93 just, but a short dress we must take l probably was.