SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is excellent, the delivery is fast. Thank you store!
I didn't even expect it to be so good. A little shines, of course, but if you wear pantyhose, everything is fine. It has been a month, thanks to the store for communication and good quality. In the main thing that satisfied me is the size. Often if you take large sizes, they are large in the body, and the sleeves are small or vice versa, and here everything is perfect
This dress is presented in two colors, in this order I ordered Gray and size S for parameters 88-67-90, height 158 cm. Order store sent quickly, track number tracked. delivery month to Belarus. The dress for its price is good, but I thought it would be more dense. The material is thin, without lining, does not shine through. It is made of polyester. High waist, which is adjustable by the ribbon. the sleeves at the bottom are on the elastic bands, the beautiful lace at the bottom. The color is gray with the addition of Lurex. It looks interesting of course. it sits on me well, excellent length.
Dress as in the photo everything matches, and the size took L with the table coincided I am very davolna
The dress is very beautiful, the material of the type of knitwear with ruleks, not prickly, at its 46 ordered S, the village is good, the waist is overstated, I liked it.
Nice dress. To Russian. 48 size ordered 2 XL, and a good village. a little free. not in obtyag.
Quick shipping, dress is nice
Dress for 900 with kopecks is very cool, a little screaming made holes for the belt (not in the middle). On growth 176 is good, but you can not bend). The size approached 48-50 slender.
Awesome. Unbelievable-came in 9 days to Latvia. Gorgeous! Thank you!
The dress is cool, it came quickly, in less than a month. Tracked. On the r-r 48 ordered XL, a little big for me, it was necessary to order L. Fabric stretches. All as in the picture, only it is longer. My height is 170 cm.
I am impressed of the quality of this dress. For this price the dress is more than worth purchasing it. I am definitely purchasing it again in other colors. Recommend
At size 48-50 and height 168 took XXL, everything came perfectly, just above the knees, A little free. I ordered 08.11 came 10.12, the quality is good, the store and I recommend it
The dress is light, flowing, beautifully fits the figure. Chic neckline and beautiful lace. Slightly shiny. On my 88-65-95 and height 170 came well, very comfortable village, movement does not fetter. Excellent dress: playful and comfortable.
Thank you for the fast delivery! Very beautiful dress. The material is super! The color is exactly the same as in the picture. Delicious.
Very beautiful dress, boldly take your size, I took a larger size, more
The recommends arrived fast, loved the dress. Fabric and good color and beautiful. This dress is very well for party New Year. I am very happy. Recommend vendador, thank you.
The dress is super, everything came up. Very quickly came, 6 days to Moscow. Everything matches
The order came a day earlier. All sits in size S (42-44), the seams are quite good, the dress is light, for such a price I bought did not regret it cost 900 rubles with more was a discount of 100 rubles and that price: somewhere 850 rubles. Seller recommend☺& Middot;
Very beautiful dress. It arrived very quickly, I'm pleasantly surprised. The color is exactly as in the picture.
Height 183 cm. Free, but it's not mine. The length of the product itself is normal, but from the shoulders to the waist-short. The dress should sort of hang over the belt, and I have stretched and the belt itself on a couple of cm above the waist))) if you at least 170 cm, boldly order) beautiful, festive, for the new year, for example))) Blue beautiful))) Black also should so break, the store discount me live photos!