SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US loved muitooo. Was to get on 27 May and arrived on 11 May. Bought size S is size p in Brazil and was perfect.❤
Excellent corset stretches, took on og 90, sat perfectly, fast delivery to Kiev less than 2 weeks
All the gud! ltpersonal corveta but I'm a little small) presses the chest
Perfeitaaaaa!!! The same picture, arrived in 8 days p BR,'m Love
Super! The truth for S is wide and this is for my og 90 cm.
The corset is very stretched, ordered for its size m and turned out to be large, but it's not a problem, you can sew. In general, it meets expectations, the material is not bad, the quality is also, in some places the threads stick out a little, but it's not critical
good material
Beautiful, it fits super well and is super beautiful. The material is very nice and it is similar to the image. He arrived in 1 week I recommend!
Lassny, I have s, although I thought to take more size. It is even a little big on me and go down to the bottom to the state for 2 photos. Probably I will sew thin straps, more reliable will be)
Top quality for 3,5-4/5 I think will slide when walking, delivery 9 days to Krasnodar
oh my gosh I love it it is soft like a satin fabric, it probably isn't satin but it feels lovely. The fit is nice and it just slips on over head! I love the silhouette and fit, it is probably my favorite top now
Size big enough so take that size or 1 size below, super pretty
very good quality for the price! took just under a month to arrive to uk. fits me really well, maybe just 1/2 inches too big. i’m a uk 6 for reference:)
fits so well i wish it was a bit tighter but that’s okay i don’t mind
The top is very cute. I got size small. It fits perfectly and good quality
I thought I 'd have closure. To wear it is not comfortable
Very very surprised by it a good quality. 100% recommend
Looks the same. Would be better for bigger chest as it feels like it’s slipping. Came fast and overall it’s cute!
Wish it was a bit tighter, but I can fix that myself
Order to Ukraine was delivered quickly in 2 weeks. I liked the quality. On me this size is big, as I'm mini. My parameters are 75/57. Height 160, weight 42. With the store did not communicate