SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
unfortunately, goods not come. but верунули money immediately. wonderful store. i think just me lucky... and so доставят purchase)
shirts excellent, good quality, заказываю second. walked half month.
T-shirts are very good, I order the second time, is not hot for summer is ideal. a little bit short, but with a skirt or jeans with a high waist looks good. in short, cheap and cheerful, I recommend. delivery took a month, the track is not monitored. my chest 91 cm, size approached, they are very viscous.
My third beacon sa) very much) black brightest
Size 44 is fine, track number is not tracked in the Irkutsk region came in the past month
This is not my first order from this sa) three beacons at me now) very much, you can wear at least, size s-m would be good although it stretches and l will do))
Great top. for the money is not even bad. not short, the edges are not processed. the fabric with shiny threads
Sent 21.08. order came 15.09. T-shirt a little bit short. but will wear. the skirt that just (also with Ali)) fabric is soft with lurex. everything is super. we have in Irkutsk, this will probably cost not less than 800 rubles. thank you store
Mike came in lo for 12 days mega fast. Beacon itself myagenkaya for the money you can wear.
Rost170, Russia. 46-48 posted.-short. Thank you store.
On my chest, unfortunately, is not covered another, but the quality and fabric for the money just amazing!! i believe it's nothing!!
Pretty beacon, but I think after washing (((
Mike wonderful for the money, I will order more. the fabric is soft pleasant to the body, Of course Camisole than not treated but the appearance does not spoil. in general I like I recommend! the size is just 44.
Elegant tops is not deformed after washing, looking at (og82 ot64 xxs/xs) excellent very feminine and about the price generally keep quiet! I have these five!))) definitely recommend!
This is the second! four more waiting! really like T-shirts. the fabric is not floating, breathing. it does not sweat. the parameters of 90-68-93 size. it stretches the neckline is more closed type. the growth of 160 covers the navel, the length of the comfortable.
I liked. although the color to choose on tanned skin, I have merged, like naked. the parameters of 95-70, the growth of 160 fine