SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice blouse. the second. like everything and the quality of the material, and the colors. the same size. Shipping to Almaty 3 weeks.
Nice Blouse. Size XXL is like European size 12. Thank you.
Came very fast and very cute. Put together very nice.
Blouse lovely! the material is a bit heavy, but it's not terrible. where there are some strings but it is not critical. size is perfect has come. in general, I am happy. and especially pleased with the rapid delivery. the fifth order the day it was shipped and 13ого has already received. always be so! 10 + for shipping!) Thank you. I recommend the product and store.
Great blouse, size 44 (og) sat perfectly, svobodnenko smaller size will probably be in tight and narrow shoulders
Quality is not bad, good tailoring, size-fits. great blouse came quickly I recommend the store.
Great blouse, Synthetics course, but pleasant to the body. seams without comment. front is not unbutton worn over the head. its size 96-69-100 took xxl, I came og 100, the shoulders 37, 61. the village is very comfortable. a little finalized under: as it took to wear with pants and do not like to fill the inside-втянула bottom thin gum otporola pocket (to me it there once)-has become even better. Belarus has reached 27 days. dealer sociable, advised size. I recommend. ps: sorry for the bruising-too lazy to iron)))
Fabric yellow and not White
Everything is fine, all came, just a little bit tailored and sewn not exactly, but the eye is not evident. thank you
All as in the photo and description. thank you. looks like with trousers and with a skirt!
Ordered size 44 xl. so far it seems that a little high at the shoulders. but to wear and see. the material is "rough" little not smooth. but the body is normal! no zipper, buttons are sewn as a decoration. satisfied with the purchase! thank you! delivery fast.
To Ufa came for 3 weeks. xxl our razmer went well (og 96, 88). It fits the description. seams net. trek otslezhivalsya. ochen ponravilas. rekomenduyu