We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (15) |
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Neutral (0%) | 3 Stars (0) |
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Negative (0%) | 2 Stars (0) |
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Buyer | Real customer reviews |
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Customer ![]() |
29 Aug 2017 00:16 Excellent sweatshirt, Synthetics 100 percent, for the money will go. |
E****a A. ![]() |
26 Aug 2017 22:45 Incredible sweatshirt winter is very soft and pleasant very much color transition |
O**a A. ![]() |
19 Aug 2017 07:52 Good for this price. awesome. 88-66-93 too big. synthetics, crunches) but the fleece inside is soft |
F*****a F. ![]() |
3 Aug 2017 23:31 Ordered 5.07 came in the Leningrad region 1.08. the growth of 170 cm size 44 went well. the sleeves are not short. I advise the store and the goods. |
I*****a D. ![]() |
29 Jun 2017 18:42 Great jacket, was true for a long time. To St. Petersburg for about a month. thank you) |
R*********6 R. ![]() |
31 May 2017 01:35 Sweater super! the color насыщыенный, Sleeveless soft, nice, warm. fast delivery 10 days. Eventually pellets will. |
L**a K. ![]() |
25 May 2017 19:27 Nice sweatshirt, corresponds to the photo. growth came 172. thank you |
Customer ![]() |
17 Apr 2017 06:01 Everything is fine! no smell, size m-ku. the color is beautiful) the truth behind the bad sewn tag. in gift red rope |
J**i I. ![]() |
14 Apr 2017 05:21 Looks great, fleece cool but it synthetics such that not everyone will be able to wear. I thought I but there is no .... |
I***a B. ![]() |
4 Apr 2017 00:38 Many write that the sweatshirt is made of synthetics-not true! composition on the label 65% cotton, 35% polyester. budget hoody with gradient. Inside the jacket soft, Warm fleece warm spring, or on a summer evening. the village og 96 свобрдно, the growth of 164 cm. Sleeves dvzhe bolshevat bit, so it will fit taller girls. a more detailed review you can read here: https://m.itao.com/detail/show.htm?postId=3000002606739786&lang=ru |
J***a A. ![]() |
2 Apr 2017 22:44 Amazing svitshot! size sat well hoses are not short, the only thing I would like gum on the sleeves tightly. inside svitshot unrealistic soft I ostorge from him. gradient smooth, the seams птенций either. thanks for a quality product! |
Y***a R. ![]() |
2 Apr 2017 22:32 Svitshot good for their money, I bought a suit as a home for cool weather. perfect quality tailoring, apparently good factory. |
L******6 L. ![]() |
2 Apr 2017 22:29 Excellent quality svitshot!!! on the reverse side is very soft (fleece) warm, but the light! neat seams, (the photo shows), but there is a minus: tag stitched disgusting! on my 165 cm. and the weight of 60 kg. just! for the money you will be satisfied! of course it does not last, has a slight smell but the first wash the smell disappears! 2 months went to ркарелии |
E*******a M. ![]() |
2 Apr 2017 22:21 The order came exactly 1 month to the day! when opened, should begin with the packaging. not every thing so buy at your local mall, but what is there to say in branded stores. and then, tolstovochka came in the corporate package. the company name on the Chinese, tag with instructions for care product, Label with the composition, but the touch, I do not believe that so much cotton, not the essence. all seams are perfect, all perfectly processed. sat perfectly on the size: og93, ot72.sela, ob92. transition gradient with plan, thick the vest in the spring will be good. gift red thread AH child. one minus a small dark spot on the sleeve. not yet washed, can go. the store wrote, not yet had time to answer. sweatshirt definitely I liked under jeans or sweatpants most it! |
T*****a K. ![]() |
2 Apr 2017 22:11 Sweatshirt soft though synthetic, but pleasant to the body. order delivered very quickly less than a month. I recommend! |
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