SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very like all tops , good quality, fast shipping, will buy more from this store
T Shirt suitable only for size S. Excellent quality fabric, nice body. Ordered three, fair came with marriage the seam on the neck and dissolved seam under his arm.
Nice quality, shipped to MI fast. Not as long as I hoped, you’d need some very high rise jeans to avoid showing midriff. Reaches about an inch below my belly button. I’m pointing to my bellybutton in the pic for length reference. It is 50.5 cm long
Top great stretches, nice, slim, but not as a) Shipping 20 days, track to track,, did not communicate with. Happy, recommend
very lovely top, окуратный горловине no seam at a little, imperceptibly think will. tight, synthetic true but looks wear to bottom under bed sheets. the store thank you promptness, very fast shipping
super good t-shirt торчащих without thread. smell no. matches the description. my village 42 perfect, 177 cm height when rings t-shirt level. пришёл башкирию goods in 3, отслеживался goods. thanks to store. order more'll things
Месяц в пути. Очень приятная на ощупь ткань, хоть ощущается, что синтетика присутствует... Рекомендую! -главное славянское наследие - http://коляды-дар.рф
кофточки пришли за 2 недели с момента заказа. выглядят очень хорошо для своей цены и качество хорошее, на первый взгляд они очень маленькие, но хорошо тянется. заказывала 2 разных форм, изумруд и бежевую, на фото они ярче, в жизни немного темнее, но это их не портит! коротенькие, и на мои 90-70 и рост 167 чуть ниже талии, под низ с высокой посадкой. изумрудная тянется лучше и запас есть, а вот бежевая мне впритык, так что если у вас параметры больше моих я бы не советовала с крестообразной горловиной.
93₽ + 263₽-at the time of purchase cost. 356₽ total. shipping to g within seven липецк weeks. all the way отслеживался tracking no. and individual post standard-packaging bag. the parameters of 85-67-95 (height 170 cm, weight 55кг) size подошёл store. top armhole close fitting cut neckline with us. looks very feminine. this item should wear bra strapless silicone or straps. and viscose spandex material. fabric comfortable body, and no stretch просвечивает. girls things appropriate to wear only the top is 170 cm high waist. dignified workmanship, not detected торчащих thread.
t shirt good good stretch, comfortable, highlights the armpits pleat not they вываливаются. for such price excellent. общалась not the store.
top is normal, xs to my modest подошёл parameters. the only thing i пиздос embarrassed, in dirty пришёл chest. black dots, not отстирывались soap, взялись ванишем only. five ladies
luxury top: quality color is rich, ниточек торчащих all seams and straight! price is excellent, shipping fast. booming store!
elegant simple t shirt! the village and my height 161 weight 48 perfect! little укороченная (the back of the 48 cm), but the skirt with jeans or tall landing! color rich, should be in the base is every wardrobe. fabric is very dense, походишь врятли in it. it seems will look very me with the bra, chest neat and small if so it can on налепить it can safely walk stickers and special silicone nipple no underwear. recommend
arrived with a little delay but good t-shirt
description shirt suits free delivery. i recommend this store
it's all exactly like the picture. tight. fit for size. russian size. went only very long. 2x month about
quality is good, fit 44-46 size, but коротковато