SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great, arrived in Spain muh fast, in about 10-15 days approx. It's just like the description, I was afraid I 'd stay small but no, it looks smelly. I measure 164cm and weight 79
Доставка меньше месяца. Размер м примерно на 48, брали чтобы был оверсайз. Ткань похожа на микрофибру.
Хорошая футболка, со временем может потерять свой оттенок.
Very cool! Pleasant material, be sure to order more, the child is fully delighted!
T-shirt is excellent, the seams are even, there is no smell, the print is bright. Delivery fast to Pyatigorsk 15 days. At a height of 168 cm with a chest circumference of 90 cm, Bravo size "XL", so that the T-shirt was oversize.
I usually wear 48-50, I ordered myself a size XL, it turned out to be large, well, very free on me. This is for those who like very loose things or how youth now wears, to be straight as a hoodie)). For her daughter ordered in a different color L, she wears a car. I was surprisingly L approached, also not much is free, but not critical.
Very quickly delivered the T-shirt, synthetic material, not very pleasant, for the summer will not go, the size m oversize. The color is not as bright as the photo. A little stranded threads on the sleeves, not critical
T-shirt oversize as I wanted, the material is pleasant to the body, went to asbestos for a month, it looks great, as a gift put an elastic band, the little thing is nice.
As in the description, dense, stretches, black on one side. I think it's watering. M large, usually wear S, it was necessary to take S. Delivery fast
I ordered two T-shirts, for size 46-48, took L, it turned out to be more than that, it was possible to take M. At size 50, took XL, I certainly drowned in it, my mother was also free, but at the country you can walk)) in quality all the rules, the fabric is pleasant to the body viscose. As a gift, the store put a rubber band.
At its Russian L ordered XL sits freely. I expected the material another bit, well, this one is also not bad, the quality is good. Ordered on May 15 received June 2. I did not communicate with the store. And thanks for the gift;)
T-shirt came very quickly, the quality is just super
Came fast, for a month to the new mail. The fabric is nice synthetic, does not shine, the size matches the size mesh! In life, the color is brighter.
Good T-shirt, the quality is super, the pattern is clear. At 160/53 ordered XXL to oversize. The store put a gift.
Stunning T-shirt, the fabric is very soft, dense, does not shine. The pattern is bright, clear. There is a little stinging thread, the smell is slightly eaten. Ordered size XL on his s, as I wanted a spacious Big T-shirt, but the sleeves from this turned out to be large, to the elbows. Came quickly enough-in 12 days (I live in Kazan). Rubber band as a gift ^_^
The T-shirt ordered 28.03., 20.04 arrived in Moscow region. The track was tracked all the way. packed T-shirt very well, in an additional bag)) came without damage, no foreign smell. Brand biokes and labels were present, as always this store))) the T-shirt is completely in line with the description. The color received, which I ordered)) white cloud with funny beepers))) the material thin is certainly present some percentage of synthetic, but I'm not не)) to the body of the T-shirt Very soft, gentle and pleasant)) the T-shirt does not shine and does not electrify! sew very well. Seams are smooth, threads are not stuck, no defects I have not revealed))) on Russian 48 size and height 167 cm took XL, turned out freely, as I wanted)) nowhere does not press and does not press, movements do not cling))) my measurements of the T-shirt in size XL: Bust-118cm; length of the product-70cm. Can someone help when choosing the size))
They so cute , I’m tall 158cm weight 45 kl order XL (170/92A) because i like over style shop shipping in time but slow because covid-19 , i will order more i love it
The most perfect T-shirt of all delivered, similar to a blend with cotton it pleases, loose fit and dense)