SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect, thank you so much
Perfect
Liemenukas Labai smagus,kokybiškas,atėjo per 5,savaites
The goods were delivered a month to Ukraine, sewn qualitatively, without foreign smells, very convenient, on the chest girth of 96 cm size 36C sat perfectly. Recommend
And quality, and description, and speed of delivery, everything is on top. The chest holds well, the straps are adjustable. There is a push-up effect, but the cup is soft, not voluminous. Clasp quality. The goods are very satisfied, I will definitely order this product in a different color.
The goods are madly like! The size approached, ordered 80c, if you have 85B/C-fit perfectly. No smell. Good quality fabric. Thank you for your promptness. Order to Ukraine went 2 months, TK sending was not about the new mail, but Ukr. Pochta. Do not doubt, order with confidence)
A very soft bra and looks comfortable, the quality is good for this price. I haven't worn it yet, I 've only tried it on. It has some filling, but not too much
Got to England very quickly, waited about a week, everything is good, came up. There's a smell.
Convenient, not noticeable under the clothes. Fast delivery is 2 weeks. Corresponds to the description.
Girls, bra fire!!! Quality like Victoria secrets, one in one. Threads do not stick out, there is no smell, I ordered several more colors. Delivery to Moscow 2 weeks
Gentle cool soft bra is pretty just with the size I read wrong she she was a little big I drove two with half a month long very
The clasp is a bit tough. By volume stretched by 80 cm (extreme hooks)
The bust is good, just great for such money. Made qualitatively, sits well. I took my size, and he came up perfectly. The parcel came quite quickly, in 3 weeks by new mail.
Hi. Lead time is 15 days to Poland and this time Pandemii. Super that soon bodice is without defects, better in it feels, definitely is better than this which previously zamówiłam (was less 75 B) Recommend
Goes in size, soft, pleasant as a second skin
The parcel came quickly, in two weeks, thanks for this to the store!!! I liked the bra, the table is the same, but the color is not the same as in the photo, darker, like brownish or something. In general, I liked, I recommend!
The bodice is good in quality, the measurements are correct! It is not possible to wear it, it is pricked! everything is very upset, it is not possible to wear it!!
Chic! Delivery about a month. Approached 85C, gives a beautiful shape
The bra went to Ukraine for a month. The quality is good, but the right cup is crumpled. Maybe it'll be smooth. The size approached, only need to buckle on the last hooks, otherwise it is too big in volume.