SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very high
The skirt corresponds to the description. It's been a long time. Slightly crumpled, but without defects. The village is normal, with a stock is not large, the fabric stretches, the parameters of the thigh are 90, the height is 164.
Lovely skirt! Thank you. The height of 173 m size is not very short
Cool. Almost odorless. a little crumpled. but I'll think of something. Xs sat well. the delivery is very fast on the NP.
The skirt is good, it corresponds to the description and photo, I recommend. Before the ECB, the parcel went for a very long time 2 months, ordered 11.11.
The skirt came quickly, packing: branded zip-package. There was a tag with the name of the company and the size. A little wrinkled in the places that were bent, but quickly hung. Foreign odors were not on their parameters (168/51, OB 92, OT 64-66) took M, the size approached perfectly. In the waist does not hang out, in the hips does not press. On my height it is not short, it is important to me. Skirt made of soft leatherette, there are a pair of protruding threads, but not critical. The material is not creaky and does not crack. Metal Elements "under gold", do not climb. Strap removable. The color is the same as the store's photo.
Cool skirt, for height 168 and 56 kg size s came up! The order came for 2 weeks! Super store!
Delivery time 10 days. Skirt cudowna❤️ Very nicely the drapes. The leather is soft. Casual female I wear size XS/S, wzięłam skirt in size XS and is perfect. Recommend warmly❤️ My Instagram: @ martarynka
Nice skirt....material is soft...fits well. I am 5'2 and 115 lbs and took a small
The skirt is of excellent quality. To Belarus delivery 50 days (ordered 11.11) with the size did not guess. Size M on the hip 98 is very large. I may exchange, ear or sell
In Ukraine came in 9 days to new mail. The track was tracked all the time. The store was in touch. Quality is just gorgeous! There are several strings, but I cut them off in 5 seconds) the skirt came without creases, even as just its steamer steamed. My parameters waist-65, hips-93. Took Xs. I like how the skirt sits on me, because I wanted her to sit on the figure and not hang)))
The skirt is of good quality, stretches. Height 172, from 67, about 95
Chic quality of things, the highest, level of Italy. Everything came to Kiev in 10 days by new mail. Responsible store, high survey. The size is ideal for 94/75/93, height 167. I'm very happy! Seller of prosperity in business
Cool skirt. No smell. Stitched qualitatively. The material stretches. About 94 cm sat perfectly.
Best skirt what I have! Recommend girls, is nieziemska, looks like genuine leather
Missing pleats, but it's ok. Quality of faux leather is ok, look and feels nice, color is beautiful. And fit is ok, waist 70, hips 97, 170 cm height and 59 weight, M size.
Delivery month. Packing is normal. The skirt came in a zip-pocket. Exact copy for. I was looking for a skirt with lining in color. Other stores saw a light lining, and here everything is super. There are some threads on the wrong side, but not critical. There is a price tag as in for.