SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good Mike. 3XL per og 120
The order was issued on June 21, the Post Office came on July 20 (Vilnius). There are no complaints about the quality, all T-shirts came in one size, the material is pleasant to the body (not synthetics). I ordered 4 pieces-everyone sit the same, so I attach one photo. And also on this shirt we came a companion: D
Just like the picture. The axi sisas are a little wide, but it feels great
Very good but be careful take at least a bigger size
Conform to the disciple. Big size.
I like it very cool and fast I come
14 Day delivery. quite fast! good quality
es de algodón, muy buena calidad, incluso el dibujo. repetiré seguro!! además enviado rápido. genial
I like thank you very much store I recommend! Good weave and soft! Although I should have asked for a size less, I have to put him in the armpits. Took XL and that one I ordered, it's big but I recommend a lot❤️
top
Love my shirt in great condition! Ordered a large at American 140lbs and 5'4" wanted it loose and it fits great for that. Shirt came 10 days faster than predicted. Thank you!
Just like in the picture. Very fast shipping only 10 days
I like it in general even though there's a little bit of the armpit left
M is like Large in size . Other than that, good fabric, and it's still nice to wear
Very nice, the size is fine, but it is very long of sisas, I wear size 44, the fabric is soft and pretty, the drawing is well made
Size a little bigger than normal
Came very quickly, in the Moscow region 9.04 paid 21.04 delivered. Bolshevat of course size S, I do not pull on the photo, it's in a free "flight" width, I have 90, the quality is good
It looks a little big but I liked it better than I thought it makes a cool style maybe I 'd buy a size less but this chula
Very nice, nice cool material and comfortable, a little big, but it depends on how thin you are.