SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
bluzka jest piękna jak na zdjęciach. jestem zachwycona!
My start and quickly arrived I am very satisfied
Impeccable
The top is perfect, fits very well and is also identical to the photo. Thinking of buying it in other colors, I love it!
The material is a little weird.
Fast delivery! Compliant item
nice
Good.
Great, just like the description and wine in 3 weeks to Peru, I recommend
Cool top. Thin, but does not shine through. It looks very cool!
Good quality, looks just like in the photo
Very satisfied!!! The fabric is excellent, sewn well, neatly! My size is M/L, took L, very convenient. Height 172.
Si vous portez tu xl prenez 2XL
There was a parcel of a month, the quality is very good, the jacket itself is very beautiful, the size is in size, thanks to the store
it arrivé early
A beautiful top, the size approached perfectly, the fabric is pleasant, does not shine through, the threads do not stick out. There is also no unpleasant smell. Delivery is very fast, the order is issued 11.11 today 20.11 already received) to buy I recommend!)
Super
I love it so muuch!! It's not seethrough and the size corresponds. Thank you!
Exactly the way it's in the video.
Well received I'm happy the article is in accordance with the description!
Love it!! Is perfect and true to size.
Just received this item in the mail! It’s gorgeous :) I’m usually a size small but I ordered a medium and I’m glad I did. There’s the perfect amount of room for shrinkage. The material is great! Thick but comfy, breathable and stretchy. It’s slightly see through if you wear a bright colour bra, but that’s easily fixable. I ordered this about a week 1/2-2 weeks ago ish. Pretty quick shipping compared to my other orders. Definitely recommend if you’re going for a fun fall or retro look !! Will
In love!!! it's actually really beautiful and got shipped super fast. Probably gonna buy another one!
Top
Very beautiful top and super quality!! Love it!
parfait comme sur la photo livraison rapide vendeur très gentil je recommande!
pour le prix je n’ai rien à dire!
Perfect and fast
Gorgeous
A good top, on the girth of 88-what you need)
very nice and comfortable!
I love everything is perfect
Beautiful! The size fits perfectly and the color too, really very beautiful. It's hot despite we have the belly in the air
I LOVED THIS SHIRT!!! Covers your chest perfectly, makes your stomach look more slim and an hourglass shaped. The only thing that I find wrong with it is the material is different but it’s not made out of cheap fabric so you don’t have to worry about that. Totally recommend!!!
As in the photo a little long but great thank you