SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Here I now have this cute shirt). Worried that for my height 175 cm, there will be short sleeves. But they were perfect in length. Sewn in general neatly. I'll sew a stronger button, I will remove one button from the cuffs, especially under the second button, the loop is not completely cut. There will be two buttons on the stock. On the Russian m sits an oversize. The store and I recommend it.
Excellent for height 1.64, chest 83, waist 67, size s. The buttons are weak, sewn, tightened itself. On the sleeves are sewn tightly. Quality 10/10. Recommend.
The shirt is excellent, the color matches the photo of the store, I have a paler in the photo. the fabric is loose, but due to this it is soft and not worth. I had to trim the strings a little, but in general the quality is very good. On my height 176 cm and 44 size (og94, ot68, ob94) LKA approached the size perfectly. buttons give a special charm to this shirt. Delivery fast, thank you to the seller!!!
Long thought to order or not. This is a youth style, and I'm 53 already. But I do not want what I ordered. A beautiful shirt, an oversize. All 5 +++++++++++
Рубашка качественная. Рукава коротковаты . Взяла размер M, на рост 160, ог 92, от 70
It was me! The river is 155, 85/63/90, took S the sleeve of the three short, ale yakbi took M, can Bula Duge wide! The castle was shvidko! Recommend!
Looks exactly like the photo. The quality of the shirt is very nice and not cheap. I order a size L and it fits perfectly.
Aaaaaaa, just love, girls!!!! I wear Xs, height 167, I ordered a size M, so that it was a little loose. Quality-gun))))))
I liked the shirt, the fabric is quite dense, braided so let's say) there were threads, but they are easy to remove, it was easily parted. I'll change the buttons. My parameters are height 165, og84 from 63-ordered size M, sits well, freely, not in the guise, just to dress with a second layer, but not like a bag. The length of the sleeve is just right. On delivery stuck somewhere in the territory of China, then she was given a new track number and in the end the shirt came still on time, somewhere about two weeks before Moscow. To the store Thank you and good luck)
Chic shirt, long wanted to order and here it is with me)) very satisfied with the purchase. At its S ordered M and did not burn, or then the sleeves would be short. The smell is factory, does not stink. Everything is qualitatively stitched and there are no comments. Delivered fast
Товар в Алматы шёл долго. Соответствует описанию. Пуговицы слабо пришиты, но все на месте.
All Super sleeves are a little short but it's not scary. The fabric is translucent. But I took for the summer and I really like it) this is just a shirt, not a coat is not a jacket, namely a shirt) the buttons are badly held, but very beautiful, the smell from the product is specific of course, I read here somewhere about it, For me it is not critical I will wash simply.
In general, not bad, but strange cut. The line of the shoulder is almost on the chest, in the photo you can see especially in the buttoned form. Quite a lot of sticking threads, and yes, the sleeves are short. To my height 1.64 only. I think that you could safely take the size of M. My parameters: og 81, OT 60, OB 86
gorgeous shacket, very well made, unfortunately had to re-sew all the buttons as they wasn't stitched on well and one had come off in the bag but other than that very happy
Shirt looks exactly like the pictures. However, the cut is tight oversize. Normally I wear XS, zamówiłam S and is on me too large. The shirt was plenty strands as if from other clothes and a little too was yarns to cut off with shirt. Quality is not ideal, were some mankamenty, but generally good looking, so recommend.
She's amazing. On the growth of 168 short sleeves, but it does not spoil it at all. On the internet it is sold from 2500 rubles thanks to the store. In the Instagram, I wrote an extended post for this shirt. Please contact!!!
I am really very satisfied with my order. The description, the quality of the product and the speed of shipping i am conquered. I recommend the store to 100%. I'm glad I found out. Thank you
Looks very nice.I'm 173cm tall and 63kg and M is good,maybe for oversize look will be better L.Sleeve are short for me.But it's ok.
The parcel was tracked throughout the way. She came to me in 11 days. Shirt of excellent quality. I really liked it.