SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Чохол priyshov on zazhidnu Ukraine through місяць, good bone, pydishov rosemir, all влаштовує.
Besteld op 15/7 bezorging op 05/9. Ziet er mooi uit en past perfect
Качество просто супер, очень крутое. Красный цвет айфона почти не виден. Плотный, хороший, внутри мягкий - очень довольна. Единственное, оттенок розового не совсем тот, который представляла. Больше в цвет поросёночка :) Но это вопрос цветопередачи и к продавцу вопросов нет. Обязательно закажу ещё в другом цвете.
Feels good in the hands. Buttons click well while inside this casing. Profile of the casing is very slim. The case may slip off if grabbed from the back by the corner, but this only happened to me while pulling it out from my exercising belt pouch.
Товар прибыл в Нижегородскую область за 1,5 месяца.Чехол мне понравился, недовольна только тем,что слишком большое боковое отверстие для переключения режимов звука, а так чехол приятных на ощупь и подошёл идеально на iPhone SE 2020. За такие деньги это классный вариант. Данного продавца рекомендую.
Soft and smooth cover, not my first order from this store. Super fast shipping to Spain. Bit darker than on the pictures, i like it even more. Many thanks!
Заказывал родственникам, в Самарскую область добрались за месяц. На вид неплохие, с низу прикрыто, внутри бархатная вклейка, отверстия соответствуют. По носке пока не могу сказать, возможно позже добавлю.
Не забываем получать Кэшбэк до 30% от покупок,Кэшбэк проверенный, реально работает. Вернул уже больше 10.000р за покупки (Смотри фото) пробуйте, удачи! Скопируйте ссылку в адресную строку ( https://goo.gl*/1HuOzh ) и удалите звездочку *
Тонкие мягкие чехлы. Внутри под бархат. Почти не отличается от оригинала. Обожаю такие. Цвет приятный. Чехол выглядит дорого.
capa muito boa recomendo, chegou em 25dias corridos.
хороший, приятный чехол. плотный, достаточно тонкий. внутри тканевая полотно, чтобы телефон не царапался. я доволен чехлом. пришло неотслежкой, бросили в ящик... рекомендую продавца и товар.
За свою цену хороший. Не понравилось что разъём для клавиши звука смещён. Но в целом аккуратный чехольчик )
Доставка в СПб заняла чуть больше месяца с момента оплаты. Обычный пупырчатый пакет бросили в почтовый ящик. Чехол отличный, цвет красивый, но на фото не передаётся- кривой баланс белого. Пришёл с небольшой вмятиной между кнопками регулирования звука, между ними материал значительно тоньше. Думаю, выровняется со временем. Материал очень приятный на ощупь и не скользкий. В итоге прекрасный чехол за 115 рублей. Спасибо продавцу.
Ordered on SE, satisfied. Material matte does not collect dust from the pockets of clothes, tightly fits to the phone. All holes match. The smell is strong, but for a day it weathered. Recommend.
края не утапливают экран, жена отказалась использовать на фото этот чехол и чехол из "смешных цен" (последнее фото) который перекрывает..
Not a bad cover. From the inside, not as Velvet as I would like. And on the third day of the socks in the corner there was rubbing.
I sat down normally. Very convenient! Only at first the smell of chemistry was.
Very steep, sat flat, very pleasant to the touch, thank you to the store)
Thank you, I liked the cover. Delivery is fast, combined with another parcel.
No claims to the quality. All holes are perfectly handled and exactly match the phone. For your money a lovely case. With the original to compare meaningless (Sky and Earth)