SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excelent color, arrived în less then 10 days în Romania
Equal to the image and matches the size guide.
My favorite swimsuit, I took a size above
Duge University Cups, will be Duge vidavto, ale so wear, rozmir pidyshov on S.
I took 21 days for the proach. Yakisty chudova, shvi Rivi, kolir yak in the photo, rozmir pidyshov
I took M. Sat down perfectly. I'm shocked, but the quality is bomb and looks really cool
Small size, too tight at the chest and nickel for the under...
fast shipping; accurate product photos; 10/10 recommend!!
Garna yakiste
Excellent quality, real and accurate sizes with the size table. Has a good match.
Amazing ! perfect fit , beautiful color, very fast shipping. Thank you !
This shipped way faster than I thought it would. Great quality. I was under the impression it would fit small so I went up a size. I ended up having to sew it to get the fit I desired. For what it’s worth, I am pleased with the quality.
Amazing for the price. Good quality and beautiful color. Perfect for smaller breasts. Overall very happy with my order!
Fits very well good quality
On 104 cm quilt. Chudovo pidishov rosmir m. Planting trumpet can be regulated: whisoku, low. Lif for small breasts, Abo silikonu. Akisna tissue!
Swimsuit Super! On the parameters 84/62/93 I took rozmir M, the breasts of other rozmir, SIV idially! Shvidko priyshov from the Kiev. The Cup of the troika is visible, ale is not critical, the mile is not visible. Recommend!
The swimsuit is very cool, very beautiful, arrived quickly
The number of pictures is not spivt. MAVA Buti chervonis, and the colir is similar to crimson. The garnenka swimsuit itself, ale me maluvatii, on the chest 100 cm ((
Very nice Bikini, i really like it and it fits wonderful
Nice swim ware i love it i recommend it