SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On the parameters 90 × 70 × 96 took l, everything is free, it would fit m. The fabric is pleasant, the threads do not stick out, it came to 2 weeks.
Linen is wonderful, all as in the description, the product was delivered quickly, weeks two to kursk, i recommend the store, pictures later i will add
I'm delighted!! Size m on the parameters 83,63, 97, but the panties will suture, large turned out, elastic bands on the sleeves too) but the ass in the shorts ate climbed)
for a medium the shorts were a little tight on my butt the thong and top fit great, if you have bigger boobs I'd order up, fast shipping and exactly like the picture
Delivery is not as fast as written, went somewhere weeks 3-4, the kit is very good, but there are some flaws, the photo will be seen, looks fire, but the price is very high, if someone has a big chest take a larger size, if you want space)))
Shorts and pantees too big for 92cm but Top iš OK for 70D
I really liked the kit. The fabric is pleasant to the body, the lace is soft, beautiful. Sleeves on the top a little press.
Unmatched kit. At 85-70-97, perfectly approached. Fabric shorts type artificial silk with stretch effect. Top. panties-strong lace. I liked everything)
Delivery 3 weeks to the tula region! Quality at altitude! Lace is soft, there is no thread, the quality of performance is chic! Yes, and for such money! Sit perfectly, all volumes are regulated!
I liked the kit very much! He's so cute and sexy at the same time that just wow. The color is very delicate pink. Lace is just excellent! Everything is very neat, and they do not look cheap at all. To sewing personally, i have no complaints. The elastic stretches well, does not fall off and does not press. Bandages well, very long, i had to tie around myself once, and they are with an elastic band inside. On my parameters about 85-72-100 chose the largest size xl and everything went well! Shorts do not press, there is still a place-such clothes and should be free. T-shirt, i think, for girls with small breasts. Although it stretches well, but the place is not so much. Sleeves also stretch, but will go on a thin hand-i'm quite a little cramped. Top shines through (naturally. He is from one lace)-had to edit the photo