SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery (2 weeks), thank you This is very beautiful, I love it. Thank you for a present.
Size in size Liked
A good swimsuit, dense quality fabric, does not shine through, the seams are even, the threads do not stick out. Sat on the figure perfectly. The store is wonderful, sent very quickly and put the gifts.
A beautiful swimsuit, very satisfied, the seams are even, the threads do not stick out. On the parameters 87/60/104 ordered the size m, sat perfectly, due to the strings you can adjust the size for the chest, so that will fit well and for girls with a bigger/smaller breast, the main thing is to look at the size of the hips, i think that the size m is suitable for girls with hips is not wider than 105 cm t. to more will be ugly to stick in the ass, And the chest can safely be adjusted and tightened as you like. The fabric is soft and pleasant to the body, the pattern is bright, i advise. came for 10 days
A good swimsuit) on height 167 size m came up perfectly) chest can be adjusted with strings. As a gift, the store sent a bracelet and an elastic band) thanks!)))
Very fast delivery by new mail to ukraine. the material is pleasant. color too. but the dimensional grid would like to be more accurate. on the parameters about 100 and about 110 the size of xl sat back to back. behind the panties are small, the priest is open. here asked not whether the plus Breasts, then yes plus. it would be good in size 2xl, but this size is sorry not. liners are better removed. gifts also have a children's bracelet and a chain on the leg probably. in general, the size xl is suitable for the size of the russian 46.for 48 need more.
I ordered on march 8, and received my swimsuit on march 19. The product corresponds to the description without defects and marriage. I did not communicate with the store. Also with a swimsuit was a gift (an elastic band for hair and a bracelet). The table of sizes is accurate, calmly focus on it. Seller recommend
Sat well, corresponds to the dimensional grid, the quality is excellent, the fabric is dense, with a lining, the threads do not stick out. It will look great on the tanned body.
Swimsuit of good quality. At my height of 168 and weight 56 came up perfectly. The store still put a gift. Thank You
I asked for size m and i stayed prefect. My measurements are: waist 72 cm, chest 87 cm and hip 90 cm