SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Many thanks to the store for prompt sending!!!
Girls, excellent dress, goes size in size, wear our 40-42, ordered s, ideally suited)
Above all called! I would call this dress a tunic for the sea! At my height 163 cm very short... but! Very beautiful and gentle! Hat, swimsuit and you will complement this dress! At my 42-44 i took the size l, so that more was an oversize! That's what happened! Inside the lining is very thin and transparent, it's in front of the chest! Behind the rope, which can be adjusted! Delivery about 3 weeks!
Good quality and fast delivery for 2,5 weeks
The dress is excellent, on the chest like everyone wrote had to sew a cutout, well, very frank, i wear with a silicone bra, so that the back was open, but in front it was sewn slightly. The dress is excellent, made of cotton, gentle, but it is better not to lift your hands, slightly hampers and stretches up.
The dress came in about 2 weeks in minsk. Good cotton fabric, sewing, everything is neat and high quality. At a height of 166 is short, the full length is good for the beach, but the lift closes only the ass. But i bought a tunic for the beach, so nothing. Recommend dress and store
Chic dress. Exactly as in the photo of the store. On the growth of 175 is short, but for the summer the most it
Fast shipping. The dress is perfect, omg.
Tze duge garne plattya... uncle all yak described
The dress is very decent quality, fully corresponds to the picture. i ordered the size s, for my height 156 came perfectly in all respects. the size is suitable for girls and with 1-2 breast size, as it is adjustable by the string. at the very parameters 75a, 60 waist. The only negative is the discomfort when you raise your hands up, and the whole dress rises. another such moment, the dress comes with a very deep cut on the chest, if the beach on the top of the swimsuit is the norm, and if as an independent dress-we take a needle and sew as to whom we need. not a problem at all. i will post pictures before and after the sheet set. store respect. kazan was three weeks away.
Dress megaaa! Super material, I have 174 obawiałam up that will be too short but zakrywa Pupe it plus and is as far as okej for me (I will post to it any shorts under bottom). Neckline is very deep but troszkę it zszyje and will be super not to razić people bust hahah. Because suitable and every day and on the beaches. But really worth take it well and delivery OK. 2 weeks pocztex'em;))
Dress is goodly, little krotka (165 cm). Shipment expresowa!
This dress is sooo beautiful, I Love it. High quality, very fast delivery. Perfect.
This dress is gorgeous!! <3 Its perfect for summer :) A+ quality. More on my instagram: @saraxsarna
It's very short, for shirt wear rather
Arrive as in the photo I love
Beautiful delicate white dress. The open top makes it sexy. Three-quarter sleeves. In the shape of a bat. Perforated. Chest and back are as open as possible. Therefore, this dress is suitable for walking, as a beach option. But for social exits. Dress fitted. Descending. The length is short enough. In my 170 short. I do not know how to behave when the wind blows. Size took m. L would be great in the chest. Romantic natures definitely recommend this dress. Delivery time: 10 days Price: 1316₽
I liked it. Ordered for rest at sea. The top is very open. Material cotton. Synthetic bottom. High waist. The style gives the volume to the figure. The quality of the dress is good. On my size s village is good.
Beautiful dress! Cut, quality of fabric and tailoring! Ideal for summer. All as in the photo of the store. I recommend! I'm very glad that i have this dress! Will be favorite this summer!
The dress is beautiful, i liked everything. Thank you very much to the store for the good mood and purchase.