SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel to Tyumen flew in three weeks. Swimsuit fire, spouse like
Quality is good, took Size M for on M. Everything came up.
Swimsuit is excellent! Corresponds to the description! Excellent value for money!!! Waited about 18 days!
The most gorgeous. Believe my experience of ordering swimsuits on ali, i have 20!!! Perfect landing, nothing falls out anywhere, does not stick out. Chest lifts, cups are located where you need. Back-charming. The only panties on already i would do, well, in principle, and so will come down. Good quality fabric, dense. (This can be understood once opened the bag, the swimsuit is packed in a quality plastic bag on the lock...) the straps are also dense. The order is happy as an elephant!
I'm in love with this bathing suit! It's beautiful and size m was perfect for me. Weight: 61 kg and mido: 1,64. Waist: 73 cm hip: 87 cm bust: 91 cm. and it was perfect!
Good quality. The color is bright, i did not get very good. At 46 size and height 173 normally sat down. I do not recommend growth anymore. Below will also be good. Shipping by zipper. 10 days.
Very cool swimsuit. The fabric reminds me of swimsuits from 90 since my mother. Sat perfectly at 80 64 95. The back looks very beautiful and before delicious. Himself perfectly sewn there are cups that can be removed and you can not fail to notice in which package he came, very cute, you can also take it on vacation
Again i bought a swimsuit in this store and again delight .... This is already 5, or maybe 10. this time i wanted a more open back... The quality is excellent, the material is pleasant, in the hem. Lacing adds piquancy, look very sexy and did not go, although the chest is visible where the lacing... Take it will not regret .... Cool look My parameters are 1,67, 57 kg, 92-77-96... Sits freely, as i wanted, although i know exactly what would fit in s, but i wanted to sit a swimsuit like a model, not sticky and not tight ....
Great quality swimsuit! On the parameters 86x65x92 came the size of m. I'm happy! Delivery 2 weeks.
Swimsuit super! The color is very beautiful, noble! The seams are even, stick out. Quality is excellent! Ordered may 19, received june 4. Delivery to syktyvkar fast