SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Vest top! I recommend I ordered M for my 42-44, for a sweatshirt just right
Cool, warm at 44R L freely, the color is different, but it is beautiful
I love it!
Excellent quality. Color like chameleon. Highly recommend:)
The vest is just a bomb! Sewn perfectly, even filling, without any smell, sat on 40-42 perfectly, warm-in general everything is super, thanks to the store, I advise you to buy it!
I came to Moscow for a week! The quality is excellent, the fabric almost does not shine, the filling is uniform. For 1200₽ an ideal waistcoat, sits perfectly. In Moscow, I measured many different and no one liked. On the Russian 44 took the size of L, sat perfectly, height 165.
Girls waistcoat cool! on her s-m, took M .. 90-74-90, height 160 and 53 kg ..
Very good quality, I wear size m, I ordered size m and everything fit. Highly recommend! I received in less than a month.
Good quality, worth the money.
Quality x price ok. Miss l eticchetta, and you see the point.
Fat material looks like it opens. It's a cream color. It's nice I asked for a size L I have something loose to wear in a sweatshirt not bad though a size M wouldn't be wrong too
I'm so glad I guessed with the size. In general, I wear 46, now I'm nine months old and somewhere 48, I ordered M, OG 95-96 cm, more size is not needed, but please note, what I have in black, I understand that each color has its own measurement. I learned about this from the reviews, I read it for a long time, I learned even everything. In the photo of course did not zip up, but I do not need to now and is dressed a very thick sweatshirt, the stock is even. Therefore, at 46-48 boldly take m, but this is only in black. Seller thank you)
Viskas atitinka, kokybė Gera. Pirkau m dydi, standartinis m.
Enamorada ! Tengo 170 cm de altura peso 69 kilos y una clave me va perfecto! No huele , llega un poco arrugado pero en el momento se queda bien ! Recomiendo el vendedor ! Mis amigas están enamoradas igual que yo seguro van a pedir el chaleco ! Graciassssssss
Whooooooahhhh order the 13 received the 24 so 11 days, very very beautiful, superb sewing, I made S I took an L to be comfortable and put a sweater below, I recommend!!!
The waistcoat is very worthy, especially for such money. Everything is fine. Delivery is very fast, 2 weeks to the Moscow region. I took the size L, the Russian size is my 46. I recommend it to everyone!
The goods came within 20 days. Warm vest. It was necessary to buy a smaller size, too big. One Corman is not sewn, it is visible in the photo. I did not communicate with the store.
At 44R. (og 92, OT 85, OB 94) freely sits, type of oversize, but not very high gate, armholes are normal. Fabric Bolonium slips and rustles, but not critical. Overflows, but it looks good, does not get cheap. Buttons are strong, the lining is beautiful. 11.11.20 ordered, 15.12 came to the RB at the place of delivery. Sent the same day. For 35 B. R.-normal.
Thin, quality at its price (1000₽) in general is not bad
Article according to the description, order on November 23 received on December 2, very fast delivery to France in Paris. I took a M while I do S and it's the perfect size, the quality is superb, keep warm and there are pockets. I highly recommend this article