SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Классный комбез. Пришёл быстро. Всем довольна
Verry verry verry fast sending ! I am verry happy with the jumpsuit. TOP store !!!
All according to the description is my second purchase, came in about 3 wks to Poland, fast lock, no odor material stretchy no lining inside, not lose color after washing Recommend
Delivered to Kyiv Ukraine in about 1,5 months which is Ok to the Meest Express. Quality is good though colors are not so bright as on photos. material is Ok and looks cotton and natural. Really like the product and recommend it a lot!
Looks identical to the picture very adorable . Would definitely recommend this to everyone.
The store sent the goods very quickly. In general, the thing is privolnaya, but I apparently have no luck, and the goods came defective: the fabric on the leg is painted in pink, three holes. The seller agreed to refund part of the money.
Labai gražus ir kokybiškas. Yra siūlų išlindusių, bet tai ne bėda. Atėjo for mėnesį į paštomatą. Dydžiai mažinti. Rekomenduoju, perkamas jau trečias
Overalls of very good quality. Only you need to take two sizes more than necessary. I took on the size more and then a little short.
The costume was delivered in 23 days. Very good and cute)) took on the growth. Thank you store)
The order arrived quickly and brought the courier home. Everything is sewn neatly. There is a label but I'll steam it. I took the smallest size on the statement and for a photo shoot!
le queda genial a mí reborn
A good outfit, sewn well, the seams are even. The material is light, in warm weather. The color is beautiful, as in the photo, the size is too big, but also took on the growth. Thank you. It came quickly.
Kombesik Super! We really liked it! It is executed neatly, the daughter's height is 80, this size is just to us! More detailed review I have in Instagram @ l_kunaeva
I am mega satisfied, Super somehow this pajaca. Sewing fine, only few strands cutout but it is no such.
Fajny dresik, miły w dotyku. Przesyłka dotarła tydzień przed terminem. Wszystko elegancko, więc polecam.
всё круто, за такую то цену. не тёплый. нитки немного торчали. но это пустяк
It came quickly) ordered 3 M, we are now a month and a half. And taking into account the diaper along the length of the overalls turned out stretched, in general, small (
Nice jumpsuit. Fast Delivery 14 days. Thank you!!!
The suit is good. Took the biggest that is. All seams are even. The order is satisfied. I recommend to buy. The material is soft, in my synthetics is present