SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
One of the perfect! Bull like in the picture
i enjoy it quite a lot, the zipper is good a little tight to put on but that is okiii lol-!!! ^^
I bought a dark navy that was brighter than I thought, but the quality is not bad. I think you can refer to the fact that the cable is brighter than you think.
High-quality skirt, L size is big for me, it is not small, I should have taken m
fast shipping, amazing quality skirt, and i love the shorts underneath! It did fit a little big in the waist though.
10/10 delivery is fast and the shorts are very good under the bottom
All the harazd, ale I, lean on the vidguki, I lost my fortune, my work, let the brothers look at the rozmir more, do not make them. I wear xs, I got s and I'm great, I'm just like, I'm like, I'm like, I'm like, I'm like, I'm like, I'm like, I'm like, I'm like, I'm like, I'm like, I'm like, I'm like, zamovlyu Sobi she Xs, tsyu viddam komus, uncle of the sellers
Side Lock Good measure If you have the waist girl I recommend a smaller size, but the short is somewhat rigid so if your buttocks are large better one extra size
I like the skirt as it has shorts in it. I just wish it was not too short at the back. I would try to size up. I am usually a Uk 12
Spidnitsa is just super, I will send it to the pink row, I will just send it!
Thick material not see through. Perfect for 160cm/52kg though it would be better if the underpants were thicker as it might rip if I do splits or something
Spidnitsa good obosti, a number of divvoviy. Prote, at zrist 168, yakaz is short. I'm fine, I can use tights. Rozmir pidiyshov idially. Shorts I recommend the goods with a gag, you will be like short spidnitsy.
Is beautiful. It looks very nice and very good quality
Garna skirt. Fabric is fine, not thin, sewn as a piece.
I love this skirt so much!! The quality is superb, fast shipping. It has pants underneath. I'm 163cm tall and 49kg I bought an M size and it fits perfectly.
The material is good, the size is good, and it is luxurious among Ali's clothes. It's thick with summer clothes... The material is good, the size is good, and it is luxurious among Ali's clothes. It's thick with summer clothes...
170.55. If you lose a little weight, you can get a good weight.
Super good sewing and fabric, suitable size, I liked it very much! Modeling is beautiful and usual, I loved it, it came fast
Beautiful! I recommend ordering one more size because it is reduced
I thought it was not going to stay very pretty but it is too cute the only bad thing is that the shorts it brings do not stretch too much and if you have thick legs like me something will bother you