SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Has a smell but it’s just as described. I wish it had a strap at the bottom so I can use the restroom but it’s whatever.
Nice item. Thanks for the gift.
The bodysuit fits like a thong which I don’t mind . It’s very fitted and clings to my “curves” . I got a size medium and it could be a little longer because I feel like my breasts will come out but it’s great for the price . Overall I think I should’ve gotten a large to be more comfortable . I’m 5’5 and 133 pounds . I ordered on the 12th of July and received it the 24th so quick shipping !!
I ordered it July 8th and it came July 19th, that's pretty fast to the U.S.! This is so cute and slimming and I almost have all of the colors!
Shipping was quick and it came just as shown/ described! It fits perfectly!
Very fast shipping, great quality, will buy again!
Cute
Good quality and fast delivery
I have it in 2 colors. Can’t wait to wear them. The fabric is stretchy. Very comfortable.
Really nice I recommend!
They fit realllyyyy good. And I love them very much they're also convenient on Lech days to just throw on and look decent. The only thing is that they don't have clips to open up but you can deal with it honestly
I live it!!! I am 174 cm and number L is good! Thank you store!
Nice bodysuit but poor communication from the store
Material ia thick and nice. Very satisfied! Shipping took less than 2 weeks to the UK. The only thing is that it’s a bit big on my chest, should have gone a size up. Bust is 81cm
the package is like the description. i recommend store and product
only beautiful and super good quality i recommend this store
Ele é lindo. Bom material. Uso 36 no Brasil e normalmente peço as coisas M aqui no aliexpress... mas esse body poderia ter pedido o L. Achei que ficou um pouco pequeno. A cava dele fica muito alta, então você tem q usar com short ou saia cintura alta e com risco de aparecer
perfecto. pedí la L. tengo 90 de pecho, 74 cintura y 98 de cadera. normalmente uso una 40 de pantalón y una M de parte de arriba.
very turns, ameiii. gorgeous as product description, fabric highly good.-thank you store'll buy more. highly recommend and not exite buying in, range loving...
super body, thanks store) fit height 163 82 s-63-84 clasps without хб fabric.
Nice top. Would recommend buying a size up. The body is quit small, and "pulls" it down
My first time ordering from this app, and I’m impressed. The package came super quick I received the items in less than two weeks. Both items were as described and pictured. The straps are adjustable, and the material is more a stretchy cotton fabric. If you are thinking about buying it go ahead and do so! Definitely worth the price!
walking воронежа goods to, all is excellent, but my: took i have 84-69-96 size m not. me tight and small, расстроена. discount if, buy later.
the product is same as picture ad. na photo not pops because the light my bedroom is yellow and the color gets different. the fabric is soft and stretches. who for buy light colors will wear bra, because is slightly transparent. stayed gorgeous no body, valorizou. sure enough irei buy the other colors.
Super fast shipping and amazing quality! I will order again! Thanks store
wonderful! shipping was very fast. very-thank you!!!
Size up, I usually wear a medium but it’s a little too tight. I would recommend going one size up.
Literally the best! I bought a M and it fits true to size a bit snug. Really flattering on my body and the material is like legging material but more light weight and I love it!!!
Runs a bit small and goes up a little high but otherwise color and product is perfect!
Great bodysuit, I usually wear size S and this fits well. Its a bit tight but the material is stretchy so i think after a wash it wont be as tight. Arrived really fast too.
item description free fast shipping
Very soft and elastic material, great quality, I think it is comfortable. Fast delivery. Thank you!
Love this. The material is thick so it doesn't feel cheap, also doesn't feel like swimwear but it's a similar material. I got a small which is a bit tight, I should have stuck to my true size(M). Overall I would recommend this item, get your size
adjustable straps pareil nice fabric as the pictures