SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Different shoes
J'adore fast delivery highly recommend this store thank you very much
Very nice shoes. The same as the description and the pictures. Comfortable, well made. Shipment in 2 weeks, very well secured during transportation. Warmly recommend store and thank you :-)
Beautiful shoes, this is the second time I order a pair and it is always perfect. Very good quality, size well (39 European), comfortable, really nothing to say j'adore!
Sandals arrived very quickly-less than two weeks! Size fit for foot length perfect (Russian wear 38,5-39; foot length 25 cm) the sandals themselves written 40.Но for my feet wide front strip, foot a little loose. try to buy silicone pad, can be better. thank You very much-satisfied with! no костяков found no-a place where, that some see the photo I have hidden under the front bar and it is not clear, no glue, smell artificial shoes faint.
Im really happy with this order! Recommend! The quality is good and shipping took just 10 days from the order day, thank you very much.
новгорода all fast to bottom 2 week. packaging is very have quality. have заказываю second pair only other color. босоножками these very satisfied! on the foot comfortable, no scrubbed, not get tired feet. they look on the foot and wonderful. угадала also took to your 8,5 size 38,5 (foot length 24,5 cm). only shortcomings заметила marriage small pair of this side (see photo) but i believe it критичным. top отошла little months after two pairs of previous in general sole (top or as it is called) but i just подклеила all her super glue and chic. general advise.
Buty ładne. Nosze 39 i zamówiłam 39 mam wrażenie, ze mogłyby być ciut większe. Bardzo polecam. Dostawa w 11 dni do PL. Przyszły dobrze zapakowane, każdy but w osobny woreczku.
Красивые туфли, цвет насыщенный, запах совсем чуть чуть. Быстрая доставка, каждый туфель в пыльнике и потом в толстой пупыре))) на размер 38 пришли 39, подошли отлично, есть небольшой запас. У меня нога узкая, если нога широкая думаю будет жать нижняя перекладинка. Ещё в носке нормально не опробовала, носила только дома. Могу рекомендовать! Думаю заказать ещё чёрные.
сами туфли супер,пришли в срок-очень быстро, но с браком,открыла спор на возврат небольшой суммы на ремонт обуви.
Доставка : Относительно быстро. Босоножки пришли хорошо упакованные, в воздушном пакете, каждая туфелька в своём тряпичном пакете. Форма немножечко помятая, но во время носки быстро встали. Босоножки : Цвет бледнее, чем я ожидала. Все таки на картинке розоватый цвет. По факту он бежево-розовый. И бежевый преобладает. Но тоже неплохой. Качество материала супер. Стелька удобная и приятная. С застёжкой иногда приходится мучаться с застёжкой. Размер : Ношу российский 37. Никогда проблем не было. По отзывам у кого что было. Решила взять все как есть - 37. Но итог каков: пальчики впритык. По краям большой пальчик даже выходит за сам край. Обидно. Надо было брать 38. Рекомендую. Свои деньги стоит (1200₽), только удачно подберите размер.
Всем привети примерно пришли через месяц до Калуги) сестре очень они понравились)
Хорошенькие босоножки. Длина стопы 23,5, ширина 9,5см. Для средней или даже узкой ножки. Фото скину позднее
właśnie je odebrałam. są piękne! szybka dostawa (zamówiłam 15 maja, a dziś już je mam). I w końcu buty w moim rozmiarze :) polecam :)
very very good! bright, red, beautiful color, silky faux suede крупноворсистый and enough. very comfortable! no glue, almost no smell. хлипко just one glued heel, отнесу possible in the shop, доклеили to. are accurately and look their money but much more expensive. size 7,5 24 cm medium fullness стопу on boarded super. ukraine in 20 days. общалась not the store. air without were packed, and ordinary bags, повредились but absolutely no. посмотрю, will like to wear, if is good, happy to order other colors. uniquely recommend! thanks to seller.
sandals good, but i стёрла нахрен проходила them yourself and all min 20, although заказывала prom... обработала talcum powder leg pre, them you but i go course something more take to replace mb. to be no heel доклеен, part returned cont money. nowhere glue. foot insole silicone without вперёд slips out
cool sandals, comfortable, bright. workmanship excellent. стопу on 23,5 cm 9 cm wide подошёл size 6,5, there is stock even width so wider and suitable for foot.
Thanks.Love them!Only thing the insole sticking is inaccurate and after first try came up.Comfortable for a longer walk also.
elegant, chic sandals simple! who look elegant and very expensive. your заказала 24,5 8, fine-подошли. lettering туфельке have the size 39, интересненько! claims quality not, no glue, neat and all beautiful. калининград month-less have very fast. very glad to to all! order more'll
super sandals, referrers fast, none none glue dirt, fit for 36 6 discount took by 800 usd for coupons and
not bad sandals themselves. смотряттся good. as заказывала original pink beige-телесные факту but they. this color but not bad тоде. size!!!! 24.5 cm is yourself take on ali here all shoes 38 size. was to take this sandals size larger. i they almost fingers tailgating осфальте))) слелующий it would be perfect here is 24.9 cm. as for the store чём about it not negotiate. sorry. жадноватый course. прилетели москву in 3. the how they see. развалятся soon) впринципе do not mind. 600 rr me обошлись they. it is so well and price.
sandals super! material is very delicate, nice. quality is good, and проклеено all stitched, ниточки two stick up, but not critical. each босоножка together and separate bag packed in one package. little помялись during transport, уверена расправится. заказывала size 8.5, 25.5 cm. russian wear 38, come size 40, exactly boarded the foot. leather slightly big, single hole probably have more. заказывала pink beige have but ((((color, true beautiful! общалась not the store. have 3 week, promised before period. to seller thank you uniquely recommend!
sandals excellent!!! very like)... beige more факту and color! 22.2 cm narrow your size leg 5.5 perfect fit! quality super!! classic-fit model and dress, and trousers! in general, perfect version of-summer! delivery of the week 2... recommend!
came shoes within 16 days. fully соответсвует size table. sandals qualitative, nowhere glue not, straight stitching. the store is very gregarious, size help. https://m.itao.com/detail/show.htm?postId=4000003068767215⟨=ru itao blog in my read the details
5 star!!! 1.5 month. взглянув reading and the size chart measure your i went стопу so as specified. .. 25см sandals заказала 38й russian on your in total начиталась feedback (time сотый) and написала processing order was as store, попросила, sent to 24.5 cm. silent they somewhere day, but then said sure that will, no problem. thank you so much that it, because size perfect come. the standard 38 size (narrow foot) fit 24.5 cm. exactly sandals sit must like this. finger босоножек from end to about 3-5mm. just asphalt manicure шкрябали not fashionable women to your)) on the lived up also sandals quality all 100. really like to find fault, but i do not pair your slightest trace found no glue, nowhere else absolutely. first is me but with adhesive shoes store because even. perfect sandals for summer i. the seller thank you!
i am favorably, mega zaskoczona błyskawiczną shipping! shoes zamowione 28marca, sent 1.04, and delivered 5.04! shoes beautiful and stable, possess the so-called quick clasp with of course adjustment. highly recommend salesman!
sandals come packed in air, повредилось look gorgeous heel comfortable, narrow and medium leg, smell of glue was выветрился but quickly. take more different color)