SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
came in 10days. good quality, has lining and together is quite thick but its a light flowy skirt. very satisfied
It came pretty quickly. Shines through (it seems to me that even white is visible) despite the fact that there is a lining
The skirt is excellent, the quality is good, the threads do not stick out. The lining would be a little denser, but with body linen everything is super. On the parameters ot64, ob95 is excellent, the side seams are in place.
Skirt of excellent quality. Fabric chiffon. Lining dense synthetic fabric-does not shine through. The picture is clear. The skirt is completely on the smell, so it will fit from 40 to 48 size, i think. My height is 164-length almost ankle. I'm happy with autumn. The parcel came in 12 days.
Excellent skirt, came for 15 days in voronezh
Great skirt. Size adjustable. But be careful the skirt shines through. Does not crumple! Delivery is fast.
The skirt is good, but i was not lucky-came with a hole near the side seam. On the dispute returned 200 rubles. But the sediment remained.
Excellent skirt!!! Thank you to the store for the quality goods, fast shipment of the goods and for a small gift!!! Five stars i constantly order from this seller!
i just love IT!!! very delicate pattern, the same as picture. size excellent. in addition very fast shipping and a little gift from store. thanks!!!
The delivery was not long time, the packaging is excellent. The skirt arrived in perfect order. It is sewn from a pleasant legend blown and flowing crepe-chiffon, which does not strongly sin translucent and which for reliability duplicated lining. The latter is also comfortable to the body and in tone. Not knitted. The size range of the purchase, but sufficient-a single size due to the cut will suit many. Here and on my 65-93 and height in 162 cm skirt sat without problems. Smell in the best interpretation. In the belt and in the vertical seams along the edges of the skirt is sewn lining, so it does not look anywhere. Sewing quality factory! The skirt is luxurious-like a simple one, but thoughtful and very well-cut. I'm very happy.