SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery is fast, the skirt is wonderful.
Great skirt!!! Perfectly sewn! No thread and all seams are even!!! At a height of 165 weight 57 waist 68 hips i do not remember honestly-the size m ideally approached) the fabric is soft and stretches. Easily ironed iron on a unit with steam. It looks not really stylish with any version of the belt. Lightning whole, yes it is thin-but if the skirt is in size like me-with a zipper nothing will happen i think) i liked everything!!! Delivery to saratov 2 weeks) looks great and with heels and sneakers))) i advise you to buy, but only your size))) a good store-i'll take more)))
Perfect size pretty material a little stretch delivery on time
I chose the pink color, but in reality i would say that the skirt is beige with a pink tint. Color is very beautiful On me you see the smallest size is s My parameters are 84x62x88 cm. Height 164 cm. The skirt sat on me pretty well, even better than i expected. I will wear it with pleasure. But on girls with wider hips, it will look more effective. In the waist there is a small elastic band, the skirt itself is slightly stretch, dense, when walking does not rise. Zipper hidden. Sewn very neatly, all the seams are even, there are no protruding threads. The fabric is soft pleasant to the body. The skirt is very beautiful, looks stylish! I recommend Hope the information was useful to you I will be glad to you Youtube-jelena_shoping Instagram-jelena_shoping Facebook-jelena_shoping Vk-jelena_shoping
S straight well on ob 86 and from 65, but i would still be tightened, the skirt is not tight, it sits as it should. The castle is really sewn in a risky tight, secret. Even high at the waist does not seem very short with a height of 170. All as people describe, i have not ironed yet, the folds should be laid with an iron, they do not lie down. Very nice, i recommend
Chic skirt, really liked, at 44-46 ordered l.
Beautiful! Love her! Recommend take size wiekszą. Only minus it zamek-ciężko it comes and color niedobrany
The skirt came in 20 days. On the parameters 64 93 came the size s. the lock is terrible.
The product corresponds to the description. Delivery super fast, two weeks to kazakhstan, track served. The store is sociable, answered all questions and helped with the size. on about 90 cm, took the size s, straight in the skirt, of course i like more freely, but not critical. I recommend the product and the seller.
It is identical to the d is crypt, and the size guide is correct, very happy with the product. Soft fabric is definitely worth it.