SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came very quickly, before the delivery time. Very beautiful beach dressing gown, not of high quality, I recommend.
The tunic is very high quality and beautiful. According to the reviews, I was already ready for the fact that it is very large, but still decided to order it, because I liked the tunic very much. Yes, it really goes to 48 - 50 size), I will sew it very much)), but what can you do... At 44 the size of the tunic is hanging baggy and not very beautiful, be ready for this .. But this is fix.) In general, she is beautiful. And sewn almost without heat. The delivery was very fast-2,5 weeks in Kiev to the new post office. The order is very satisfied, thank you very much to the store!
Excellent quality and it's really beautiful, it takes much less than expected. Highly recommended
I liked the shirt, it was beach, light weightless, the fabric resembles Baptiste, very free my parameters 98/73/100 height 168 cm, shines underwear, but on the beach most
Arrived some days ahead of schedule, very fast. Loved the product, really beautiful! The photos ad seemed to have a small lining in the skirt, but has, but as is beach output, not committed.
I'm very glad, the Cape is awesome, the size 46-48 has approached, the fabric is very pleasant, cold, that the beach will be super.
@aryfromitaly RECCOMENDED 100% ! SWIMSUIT MUSTHAVE - summer 2021 I recently received this swimsuit and I immediately fell in love with it! Delivery is very quick (2/3 weeks). you can choose from many colors and sizes range from S to XL. (I’ve ordered the S size) my measurements in cm : 80-65-80 Height 1,58 m The material is very good and offers a great elasticity (fits any shape perfectly). REAL PHOTOS!!
Super fast delivery. From China to Ukraine for 10 days. One size. Slightly big in waist but good in shoulders. Need to be ironed. Looks same as on photo. Cloth is pleasant to skin. Recommend the store.
Delivery 2 weeks in Rostov-on-Don. The quality is very decent, the fabric is Cotton a little silky and cool (similar to viscose). I wear Russian size 44, the village is free, but I think at 46 This is the maximum and then on condition not full shoulders. The height of 173 is slightly higher than the knees. I like it. I attach the photo.
Хорошо сшить, ткань приятная. правда, МНЕТСЯ сильно. кружева похожи на бабулину вязку крючком, но в целом выглядит ок. фото прикрепляю
Накидка пришла в Пермь недели за 2. Отличная вещь. Ткань похожа на вискозу, очень приятная телу. Посылка отслеживалась. У меня рост 165, вес 54 - накидка в самый раз, длина её по косточку. Рекомендую к покупке
Нежное платье от Supbora Всем привет ✌ Это пляжное платье,которое у продавца идет единым размером. Доставка в Беларусь заняло один месяц. Платье очень красивое.Свободного кроя,в комплекте идет шнурок для подвязки. С виду платье напоминает длинную рубашку. Материал полиэстер но очень мягкая и приятная на ощупь. Застегивается на пуговицы,рукава подкасываются. Мои параметры 88-67-90 и рост 158,как сидит видите на фото. С двух сторон по бокам есть разрезы. Смотрится платье нежно и воздушно,его кстати можно носить не только на пляж. К покупке рекомендую. Ссылка: https://a.aliexpress.com/_BPaEpO #платье #alina_knopa #aliexpress
Excellent thing, but the material is not natural, came quickly tracked
Delivery by new mail 14 days to Kiev. Viscose fabric. My height is 150 cm and weight is 55 cm ie Girl I'm not fragile, but the beach Cape is big on me!! The sleeves were sewn, and to reduce the length stretched at a temperature of 60 °, but still it is very large. The store does not have anywhere in the photo as it looks behind, and I will show))) Maybe at high looks much better, but I need to invent how to reduce it)))
In general, nothing, the material is pleasant. We need to Pat and I think it will be good.
Beautiful lace cape, to my height 183 just below the knee. There's a tie. Sewing normal, threads were, trim is not a problem. Took on sale 2 for the price of one. Thanks for the great coupon!
perfeito recomendo chegou antes da data prevista
Very quick delivery, item extremely well packed, looks exactly as described, I am very happy with my order I recommend this vendor
Super quickly delivered, to Kharkov Ukraine in 15 days, it came to Novu poshtu. Packed in cellophane. The fabric is pleasant, light, before the night you need to pat. Very cute tunic, I recommend to order!
Packing is simple postal bag When it was opened, there was no unpleasant smell The link shows many different models Will stop at something that is quite difficult)) Chose a very beautiful and feminine model Size single Corresponds to 42-46 She's free. You can sew rubber on the back (so that you can sit on the figure) Material light, translucent Easily ironed To the body is pleasant Always on the beach I take something like this It is very convenient to throw on and you can safely throw to go to the beach cafe Quality is fine Stitched smoothly Lines without distortions and passes No protruding strings