SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I usually wear size M but in this case a L came me just
Great dress, not at all disappointed, good quality, we can also wear it with jeans or pants! Very nice color
Everything perfect, the dress is like the picture and it took only 6 days to arrive. I recommend it
For super Beach
Feels so good.
Maybe you need to order one size more than usual. It looks great.
Beautiful I recommend
Sexy!
Very nice. I wear and American size eight bottom medium top. (medium dress if I want a tight fit, Large if I want a looser fit). This dress is a stretchy material. I looked at pictures of previous buyers in this dress and just looking at the size they look on their pictures and made my decision. I knew it was better to buy two big than to small. Alterations can be made if a item is to large not if it’s to small. I could’ve went down a size however this size is great for my taste. It looks tight but it doesn’t feel tight. No alteration was needed. I recommend this product from this Seller. Thank you Seller.
Ideal for the size of 94-79-99 village is ideal.
It’s very cute and the fabric feels very soft. It looks so cute from the back but also shows side boob if you don’t mind it. Kinda short but it’s still so cute can’t wait to wear
The dress arrived super fast and the size fits perfectly to the order, I ordered a xs and wear a 32 and xs in Bershka and pull and bear and I look great. The fabric is good, the dress is equal to the photo
I just love them, beautiful and a fast delivering
Cute, didn't own the same nuances but all in all beautiful, arrived after a if
Super good quality and so cute. Boobs may fall out the side and quite short (I’m 5”6). Looks just like phogo
Ładne, pasuje do rozmiaru, trochę odważne (z boku odsłania cycki, ale jest to do przetrwania) jedyny minus to bardzo krótkie, zobaczymy czy gdzieś się uda tego użyć Bardzo szybka dostawa, ogólnie zadowolona
looks exactly as in the pictures, the fabric is thick and super flattering, the skirt is a little short
super cute, material is rlly nice & not see through at all. I’m quite curvy and normally a size 10, i could have sized up but the size small still fits me well.
SO CUTE I WANT EVERY COLOR OMG BUY NOWWWWW! ( I have a small waist 00-0 it’s sorta loose on one part but it’s still cute asf ) @lailahxo_ on ig for more fits !
so flattering I ordered a large and I’m a 10/12 and came in 8 days!
if you are doubting buying this... DONT ITS AMAZING, size and material is just amazing
On the parameters 89-60-91cm, weight 53 kg, height 167 cm size s approached.
Obsessed with this !!! So amazing , took a little longer than a month to arrive but worth it
Stunning!!! 100% recommend, store shipped the order really fast.
Took forever to arrive ..dress is cute but too short
A little transparent but is really beautiful, wears well and the fabric is good
colour is as should be, I like this green with some strips, fabric is quite soft which is good and the size is ok... I'm usually size M and this L is ok
this dress is so amazing it is a really good fabric and doesn’t feel cheap I recommend I love it so much and can’t wait to wear is in summer, it arrived really quickly
Such a. The dress!! I am a size 8-10 UK and 5’2.The dress fits great! I am a 32B in cup size so the top was a little big but if you have larger boobs the dress will fit great on top. It’s made of a knitted material and feels amazing! Can’t wait to wear in the summer !! Shipping took like 10 days to the UK
Is Cudna, Cudna, great material, I wear size S and kupiłam S is perfect for this fast delivery
amazing product really good quality however was a little short on me im 175cm
5 out of 5 great material so soft and stretch. Super fast shipping and delivery .THANK YOU for that took about 10 days to California. Next time I’m ordering a XS because I’m petite and skinny so size Small was a little to big for me but still looking great!! Thank you so much!!! I’m definitely ordering more from this store again.
El vestido es igual que en la imagen, es una S yo mido 1,60m y 46kl me quedo bien pero en la cintura un poco ancho. Tendré que cogerle. La tela no es tan fina y no se transparenta. Lo recomiendo el envío fue muy rápido
Im usually a us size 7-8 in jeans for reference! a medium/small in the top.. d/c cup boobs! I ordered a medium it fits perfect not too tight at all just like a glove it’s definitely worth the money! It is very short tho so that’s the only downside.
Super fast shipping! Received in less than 2 weeks , it took exactly 12 days from order to delivery. Ordered a small and I’m normally a small (32C, 25 waist, 5’9 tall). Stretchy material, short dress, adjustable on neck. Beautiful for my trip to the beaches in Mexico. Easy boob slip so be careful. Great communication with store. 10/10 recommend
Came super fast, and looks good...
Love! I’m 5’9 it’s a little short but I’m happy with the product! Exactly as described! :)
Extremely beautiful and good quality. The shipping was only 2 weeks.