We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice. AND the order is now very fast. Good quality/price.
good, high quality watch 2 came perm week. light, comfortable, wood box. sorry that put some gift as store, but nothing watch stand your money.
fast shipping all intact! packaging, same as the picture! nice wooden box burlap pillow inside. all stylish. получился wonderful gift! watch, comfortable, stylish. need order again! store and recommend! thank you very much!!!
The watch is great, but packing in a box with a pillow before it was nicer.
The turned off watch arrived is less than month. He was packed in a box with an engraving, on a pillow made of jute string. In the middle a bracelet shrinking tool. The watch is very light, you can see the texture of the tree. The sitting wheel has three modes: to change the time, date, and day of the week. The tips glow in the dark. THIS IS THE MOST BEAUTIFUL WATCH THAT I COULD DREAM OF!!!
Ještě nevím sice as dlouho me výdrží. but teď můžu říct, že jsou nádherné, lehké, pohodlné. Prostě stylové!!
so nice ... good quality .. fast shipping and tracking my watch everyday .. 5 stars to the store .. thank you so much i'm really very happy with my watch bobo bird
+ + + super labai puikus, lengvas nuos taboos, tobulas. ačiū už dovanotą apyrankę. patikimas pardavėjas. grįšiu būtinai lį a card.
https://ru.itao.com/u/264235488#post-10010439138622 all the watches except from latches lock mechanism and wood. incredibly it looks beautiful. plus, they are incredibly чувствуются completely not light and on the arm. so here, specific this watch, dear крутейший it is just for option, for you, man. суеверны if you oh, it is wholesale penny one them. usually, бёрд bobo y, carton box. stylish and practical also it, but it is this watch офигенской are shipped, wood, брендированной box. dial in addition to all three popper, are more date, and just attention days. триндец as it. when the strongest packed in what it and more good, wooden case. in general, i of these delighted hours. of course i they wear'll, like as smart watch i they подарю but that's just the person, their who really deserves. thanks for your attention!
This watch is amazing. It's craftsmanship can be felt when you wear it. Very Light and very classy packaging as well. Thank you store for this amazing watch.
satisfied оченть 2 times and заказываю as 1 times. отденьное thank you gift for lost time put 1 times. прождовца advise. 3 has been shipping.
clock bomb! very cool, perfect gift packing as option i have no words, the rapture one!!!!
Really nice quality watch and it was well packed. It even had a bead bracelet as gift. Came in a bit over 3 weeks to Canada. Very pleased with this watch. It's my second Bobo Bird watch and will definitely order more.
This watch is really good quality, the store also sent me the complete kit! Presents the "Bobo bird" logo, it is 100% original! I am very happy with the quality - price ratio. I recommend this Seller...
thank you! height quality! i happy. and courteous gregarious store.
I bought it for my dad and I’m in love. Watch looks exactly like on the pictures (even better in real life!) Delivery was fast.
Best buy very nice quality and fast shipping will buy more