SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality and quality, delivery, delivery, delivery, delivery, delivery Uncle
T-shirt came in a combined parcel for 16 days to Naberezhnye Chelny. The quality is good, the fabric is ordinary, football, the picture is a sticker. Size L for parameters OG 108, OT 83, height 170. No side seams.
All T-shirts and T-shirts from this store are very cool. The order came sooo fast, in a regular package, but everything is whole. I really like the material. Not the first time I take it. Drawings behave well when washing 60 degrees. I ordered 8 pieces of different colors this time. To the seller special thanks, he adjusted the order after the order at my request and helped to choose the right size based on my parameters. Definitely recommend and I will order more.
I liked the t-shirt. the fabric is pleasant, sewn neatly. The print is pasted, I do not know how much it will last, but one wash (I always wash goods from parcels at once) sustained. I bought this T-shirt to the skirt, which I also ordered on AliExpress. The moemk looks like a set). The goods are satisfied, thank you very much to the store.
Absolutely perfect T-shirt. The transport to the Czech Republic lasted approximately 16 days. The shipment could be tracked. The product corresponds to the description. I recommend. Thank you store!
Beautiful and good cloth.But size S is little big. Answer M.
I ordered 3 t-shirts with different prints from this store. T-shirts are cute, delivery was fast, totally recommend.
Very good t-shirts. I love it!
Fine. mesh size accurate
T-shirt Super! Material fine, imprint appears to be reliable.
Good size very beautiful Shamra on fast delivery
The order was made 11/04, the parcel came 7/05. With the store there was no need to communicate, everything corresponds to the description. T-shirt poshta qualitatively, to the touch-cotton. At a chest girth of 100 cm, the size M sat well, not tight, but as a T-shirt should be. Thank you! I recommend the seller!
Fast delivery 17.04 ordered, 1.05 received. good T-shirt not Synthetic. I recommend. on the Ob. chest 98-ordered L, normal.
Really cotton T-shirt of excellent quality. Recommend. Size is according to European
Cool T-shirts for 48-50 need for size larger, bust 102 cm
Satisfied, for the price, it was largely worth the cost!
Отличная футболочка, на 52 размер (ог106) XL подошла, плечи немного широковаты. Ткань приятная мягкая, по ощущениям хлопок, не скрипит.
Arrived to UK in 8 days, print and colours are clear and bright. No need to contact store, very happy with purchase.
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